The forum you posted to is for the discussion of Microsoft Security Essentials antimalware. If you are using Windows XP you can get help here - http://social.answers.microsoft.com/Forums/en-US/category/windowsxp Vista here - http://social.answers.microsoft.com/Forums/en-US/category/windowsvista or Windows 7 here - http://social.answers.microsoft.com/Forums/en-US/category/windows7
Jim