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  • Question

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    Hi,

    I have a CRM 4.0 deployment. Users are getting the following error when trying to login:

    Microsoft CRM Error Report:
    Error Description:
    systemuser With Id = b9c96039-c1e9-dc11-96ff-000476f463c4 Does Not Exist

    Error Details: 
    systemuser With Id = b9c96039-c1e9-dc11-96ff-000476f463c4 Does Not Exist

    Full Stack: 
    [CrmObjectNotFoundException: systemuser With Id = b9c96039-c1e9-dc11-96ff-000476f463c4 Does Not Exist]
   at Microsoft.Crm.BusinessEntities.BusinessProcessObject.Retrieve(BusinessEntityMoniker moniker, EntityExpression entityExpression, ExecutionContext context, Int32[] deletionCodes, Int32 languageCode)
   at Microsoft.Crm.BusinessEntities.BusinessProcessObject.Retrieve(BusinessEntityMoniker moniker, EntityExpression entityExpression, ExecutionContext context)
   at Microsoft.Crm.Caching.UserDataCacheLoader.LoadCacheData(Guid key, ExecutionContext context)
   at Microsoft.Crm.Caching.ObjectModelCacheLoader`2.LoadCacheData(TKey key, IOrganizationContext context)
   at Microsoft.Crm.Caching.BasicCrmCache`2.CreateEntry(TKey key, IOrganizationContext context)
   at Microsoft.Crm.Caching.BasicCrmCache`2.LookupEntry(TKey key, IOrganizationContext context)
   at Microsoft.Crm.BusinessEntities.SecurityLibrary.GetUserInfoInternal(WindowsIdentity identity, IOrganizationContext context, UserAuth& userInfo)
   at Microsoft.Crm.BusinessEntities.SecurityLibrary.GetCallerAndBusinessGuidsFromThread(WindowsIdentity identity, Guid organizationId)
   at Microsoft.Crm.Authentication.CrmWindowsIdentity..ctor(WindowsIdentity innerIdentity, Boolean publishCrmUser, Guid organizationId)
   at Microsoft.Crm.Authentication.WindowsAuthenticationProvider.Authenticate(HttpApplication application)
   at Microsoft.Crm.Authentication.AuthenticationStep.Authenticate(HttpApplication application)
   at Microsoft.Crm.Authentication.AuthenticationPipeline.Authenticate(HttpApplication application)
   at Microsoft.Crm.Authentication.AuthenticationEngine.Execute(Object sender, EventArgs e)
   at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

    Other Message:

    Error Number:
    0x80040217

    Source File:
    Not available

    Line Number:
    Not available

     

    Why is it happening?

    Hpw can i map the users again?

    Monday, October 27, 2008 12:10 PM

Answers

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    I solved this by doing the redeployment again and mapping the users automatically, not manually.

    Tuesday, October 28, 2008 3:04 PM

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  • Question
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    I solved this by doing the redeployment again and mapping the users automatically, not manually.

    Tuesday, October 28, 2008 3:04 PM
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    Go by Automatic user mapping by lastname or by Email address and once u see mappings are done there will be few

    users whos mapping will not be done.

    Either the users doesnt exist at AD or might have been deleted from the AD.

     

    System may just promt you for the Alert but you can proceed.

     

    Friday, November 7, 2008 11:20 PM
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    Hey hello,

    I need to know how we can map users automatically into ms crm 4.0.

    I know only manual way of doing so.

    Please guide me asap.

    thanking you

    Monday, December 22, 2008 11:16 AM
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    Sorry for the Delay Response..

     

    During the Import Wizard you get the option for "Select Method for Mapping Uses". In that screen you can select the way you want to map the users.In my earlier post i mean for this page where you can either go for Manual selection or by Auto-map Uers option.

     

    If you go for auto map users it maps the existing users of the DB to that of the AD Users.

     

    Hope this clarify your doubt.

     

    Thanks

     

    Arif.

    Tuesday, December 30, 2008 7:36 PM