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blank screen after install RRS feed

  • Question

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    tried this twice with same results both times.

     

    After the install is finished, it says to restart the system.

     

    After the system restarts, onecare does not show up in the system tray.

    It does however, put onecare on the menu under start, all programs.

     

    When I click on this, it brings up the small window that shows

    onecare is starting (prior to bringing up the main onecare window.

     

    When it brings up the main window, the entire window is blank.

    All it says is to try rebooting. I reboot and the same thing happens

     

    Any thoughts????

     

    No other antivirus installed.

     

    using XP home edition with all current updates

    Sunday, April 20, 2008 3:13 AM

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