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Windows XP suddenly needs to be activiated after 3 years of use and cannot activitate? RRS feed

  • Question

  • I purchased my Compaq in 2007 with Windows XP Professional pre installed.  The COA is on the bottom of my computer, but got torn and is illegible.

    I didn't have any problems until I changed some of the service settings in an attempt to improve peformance a few days ago.  I have not made any hardware changes besides installing a new keyboard.  But suddenly, I'm supposed to activate my copy of windows and my product key is listed as already being used, so I can't reuse it.


    I've run the MDA diagnostic and the results are below.  Please help!

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    Diagnostic Report (1.9.0019.0):

    -----------------------------------------

    WGA Data-->

    Validation Status: Not Activated

    Validation Code: 1

     

    Cached Validation Code: N/A

    Windows Product Key: *****-*****-Y9FBB-824HJ-HKF7M

    Windows Product Key Hash: zzljKO/FnG07wooC1uEqJNQBnTU=

    Windows Product ID: 76487-OEM-2259584-47520

    Windows Product ID Type: 3

    Windows License Type: OEM System Builder

    Windows OS version: 5.1.2600.2.00010100.3.0.pro

    ID: {0E5922BC-C7B9-4A01-84FF-EF962FE99169}(3)

    Is Admin: Yes

    TestCab: 0x0

    WGA Version: Registered, 1.8.31.9

    Signed By: Microsoft

    Product Name: N/A

    Architecture: N/A

    Build lab: N/A

    TTS Error: N/A

    Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3

    Resolution Status: N/A

     

    WgaER Data-->

    ThreatID(s): N/A

    Version: N/A

     

    WGA Notifications Data-->

    Cached Result: 1

    File Exists: Yes

    Version: 1.8.31.9

    WgaTray.exe Signed By: Microsoft

    WgaLogon.dll Signed By: Microsoft

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 100 Genuine

    Microsoft Office Professional Edition 2003 - 100 Genuine

    OGA Version: Registered, 1.6.28.0

    Signed By: Microsoft

    Office Diagnostics: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3_E2AD56EA-765-b063_E2AD56EA-766-0_E2AD56EA-134-80004005

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)

    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{0E5922BC-C7B9-4A01-84FF-EF962FE99169}</UGUID><Version>1.9.0019.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HKF7M</PKey><PID>76487-OEM-2259584-47520</PID><PIDType>3</PIDType><SID>S-1-5-21-1715567821-1229272821-725345543</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Presario V6000 (RV053UA#ABA)      </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.3E    </Version><SMBIOSVersion major="2" minor="4"/><Date>20071227000000.000000+000</Date></BIOS><HWID>E7E23FC70184C06E</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.8.31.9"/><File Name="WgaLogon.dll" Version="1.8.31.9"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>B4731799DF39D00</Val><Hash>TE2IkmLeZINNu18+rAJgSV4jzMk=</Hash><Pid>73931-640-1790864-57704</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> 

     

    Licensing Data-->

    N/A

     

    Windows Activation Technologies-->

    N/A

     

    HWID Data-->

    N/A

     

    OEM Activation 1.0 Data-->

    BIOS string matches: yes

    Marker string from BIOS: 82C6:Compaq Computer Corporation|11C98:Compaq Computer Corporation|11C98:Compaq Computer Corporation|82C6:Hewlett-Packard Company|15ECE:Hewlett-Packard Company

    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

     

    OEM Activation 2.0 Data-->

    N/A

     

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    Diagnostic Report (1.9.0019.0):

    -----------------------------------------

    WGA Data-->

    Validation Status: Not Activated

    Validation Code: 1

     

    Cached Validation Code: N/A

    Windows Product Key: *****-*****-Y9FBB-824HJ-HKF7M

    Windows Product Key Hash: zzljKO/FnG07wooC1uEqJNQBnTU=

    Windows Product ID: 76487-OEM-2259584-47520

    Windows Product ID Type: 3

    Windows License Type: OEM System Builder

    Windows OS version: 5.1.2600.2.00010100.3.0.pro

    ID: {0E5922BC-C7B9-4A01-84FF-EF962FE99169}(3)

    Is Admin: Yes

    TestCab: 0x0

    WGA Version: Registered, 1.8.31.9

    Signed By: Microsoft

    Product Name: N/A

    Architecture: N/A

    Build lab: N/A

    TTS Error: N/A

    Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3

    Resolution Status: N/A

     

    WgaER Data-->

    ThreatID(s): N/A

    Version: N/A

     

    WGA Notifications Data-->

    Cached Result: 1

    File Exists: Yes

    Version: 1.8.31.9

    WgaTray.exe Signed By: Microsoft

    WgaLogon.dll Signed By: Microsoft

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 100 Genuine

    Microsoft Office Professional Edition 2003 - 100 Genuine

    OGA Version: Registered, 1.6.28.0

    Signed By: Microsoft

    Office Diagnostics: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3_E2AD56EA-765-b063_E2AD56EA-766-0_E2AD56EA-134-80004005

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)

    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{0E5922BC-C7B9-4A01-84FF-EF962FE99169}</UGUID><Version>1.9.0019.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HKF7M</PKey><PID>76487-OEM-2259584-47520</PID><PIDType>3</PIDType><SID>S-1-5-21-1715567821-1229272821-725345543</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Presario V6000 (RV053UA#ABA)      </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.3E    </Version><SMBIOSVersion major="2" minor="4"/><Date>20071227000000.000000+000</Date></BIOS><HWID>E7E23FC70184C06E</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.8.31.9"/><File Name="WgaLogon.dll" Version="1.8.31.9"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>B4731799DF39D00</Val><Hash>TE2IkmLeZINNu18+rAJgSV4jzMk=</Hash><Pid>73931-640-1790864-57704</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> 

     

    Licensing Data-->

    N/A

     

    Windows Activation Technologies-->

    N/A

     

    HWID Data-->

    N/A

     

    OEM Activation 1.0 Data-->

    BIOS string matches: yes

    Marker string from BIOS: 82C6:Compaq Computer Corporation|11C98:Compaq Computer Corporation|11C98:Compaq Computer Corporation|82C6:Hewlett-Packard Company|15ECE:Hewlett-Packard Company

    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

     

    OEM Activation 2.0 Data-->

    N/A

     

    Thursday, April 1, 2010 2:53 AM

Answers

  • hello clpowers,

    Refer to this MS KB article:  http://support.microsoft.com/kb/307890

    Please activate your Windows XP by following the instructions in the "How to activate Windows XP by phone" section of the above article.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Thursday, April 1, 2010 4:24 AM