locked
Windows 7 Geniue and Dnsapi dll RRS feed

  • Question

  • Hi,

    Last day after restart laptop i see my valid windows gone and shows dnsapi.dll problem . Currently I have msdn account and my windows licence valid . But now when i right click computer -properties as i see there is no windows key or licence . All gone and I cant update or re type my licence there . And also my outlook etc all cant open i cant access any .

    I did from cmd sfc /scannow and there is no issue . Also i used microsoft malvare program dont have any virus too . 

    Last I downloaded windows 7 ultimate with service pack 2 from msdn and i trying to upgrade system do be fix but not sure will help or not . 

    How i can fix this problem ? Can you help me please .

    Thank you 

    Thursday, October 8, 2015 12:02 PM

Answers

  • To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool

    (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )

     Once saved, run the tool.

    Click on the Continue button, which will produce the report.

     To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.x

      - in your own thread, please

    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!

    http://www.microsoft.com/en-us/howtotell/Hardware.aspx


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Sunday, October 11, 2015 7:13 AM
    Moderator