Unable to Search Articles in Sub Grid when Multiple Views are Enabled RRS feed

  • Question

  • I've encountered an issue in CRM 2013 online and on premises where I can't search for Articles in a sub-grid.

    The sub-grid in question is on the Contact form. It has the search function enabled as well as the view selector. When I try to search for an Article nothing happens. There is no error but when I navigate from the form I receive the Microsoft prompt asking me if I want to send details of the error to them. Inside the content of the message is the following error - 

    Cannot read property 'isSearchTabEnabled' of undefined

    The search function works fine using other entities and or when the view selector is turned off.

    I assume that this is a bug but does anyone know of a workaround? My only thoughts are to build my own sub-grid where I can search and filter by the required Views but this is a lot of work to achieve something which should work out of the box.

    Any thoughts would be much appreciated.

    Monday, June 16, 2014 9:17 PM