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version of Office not Genuine RRS feed

  • Question

  • Hi, I have Win 7 and have had a genuine MS Office for awhile.  Now, suddenly, I'm getting this msg.  I followed the thread and ran the report and here's the result:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-H3JYF-9YXWV-RMJYF
    Windows Product Key Hash: Ti40AWp3EK7ZnadQZFcuwS25pQQ=
    Windows Product ID: 00359-030-0329734-85258
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {2E6BAC85-BD33-48D1-914E-E90A8B269DDE}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.100226-1909
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2E6BAC85-BD33-48D1-914E-E90A8B269DDE}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RMJYF</PKey><PID>00359-030-0329734-85258</PID><PIDType>5</PIDType><SID>S-1-5-21-3631458209-194840033-2896913994</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 530</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>1.0.12</Version><SMBIOSVersion major="2" minor="5"/><Date>20080301000000.000000+000</Date></BIOS><HWID>5ABC3607018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>FX09   </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>7480B9502DF0D86</Val><Hash>oYWOW5ayFE3pZ+jvTpuXYsY64JE=</Hash><Pid>89388-707-8722531-65173</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/><App Id="A1" Version="12" Result="108"/><App Id="BA" Version="12" Result="108"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00170-030-032973-01-1033-7600.0000-3332009
    Installation ID: 002126978404733356645512975460003036881570149063709356
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: RMJYF
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 7/24/2010 1:30:35 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 7:5:2010 08:32
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAIABAABAAEAAAABAAAAAQABAAEAeqigcvhxxKZk/oj98nu2WT4Pgs5EJWLSzDE=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   DELL    FX09  
      FACP   DELL    FX09  
      HPET   DELL    FX09  
      MCFG   DELL    FX09  
      SLIC   DELL    FX09  
      DMY2   DELL    FX09  
      SSDT   PmRef  CpuPm


    Soooo...what am I supposed to do?  My MS Office is genuine - bought brand new at Staples.  TX  Jan

    • Moved by Carey FrischMVP Saturday, July 24, 2010 11:38 PM Moved to proper forum category (From:Windows 7 Genuine Advantage Validation Issues (Windows 7))
    Saturday, July 24, 2010 5:35 PM

Answers

  • According to this report the key being used is a blocked VLK key for office enterprise 2007. You should not have been able to purchase office 2007 enterprise from staples as it is only available through volume licensing programs of certain subscriptions from MS. Please check your office packaging and key. if the version differs from from the one stated in this report I would recommend you uninstall the office on your system and install the retail version you aquired from staples.

    However, before doing any of this I need to direct you to ask your office related questions in the office forum located at the link below, again, include the report.

    http://social.microsoft.com/Forums/en/genuineoffice/threads

     

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK
    OGA Version: Registered, 2.0.48.0

    Saturday, July 24, 2010 10:36 PM

All replies

  • Please visit  Genuine Microsoft Advantage and click on Validate Windows and report back with the result.  Then click on Validate Office and do the same.
    Carey Frisch
    Saturday, July 24, 2010 5:41 PM
  • According to this report the key being used is a blocked VLK key for office enterprise 2007. You should not have been able to purchase office 2007 enterprise from staples as it is only available through volume licensing programs of certain subscriptions from MS. Please check your office packaging and key. if the version differs from from the one stated in this report I would recommend you uninstall the office on your system and install the retail version you aquired from staples.

    However, before doing any of this I need to direct you to ask your office related questions in the office forum located at the link below, again, include the report.

    http://social.microsoft.com/Forums/en/genuineoffice/threads

     

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK
    OGA Version: Registered, 2.0.48.0

    Saturday, July 24, 2010 10:36 PM