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Can't qualify lead CRM 2013 RRS feed

  • Question

  • Hi,

    Our users can't qualify leads anymore where they are not set as owner.
    They only can qualify the leads they have created.

    I guess this has something to do with permissions?
    They can create accounts, contacts, opportunities and leads for the business unit.

    Am I missing something else?

    Thanks.

    Monday, October 28, 2013 10:43 AM

Answers

  • Already solved.
    Problem was that the user who had uploaded the leads, isn't working in our company anymore.
    So this user doen't have a CRM License anymore. First need te reassign the records.
    • Marked as answer by Alexander_DM Monday, October 28, 2013 11:07 AM
    Monday, October 28, 2013 11:07 AM