Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
On Desktop, bottom right corner part of computer tells me "Windows Vista (TM) Build 6002 This copy of Windows is not genuine" RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote
    I have an Acer laptop that I purchased from newegg.com about 1 one year ago. It came with a copy of Windows Vista home edition installed on it. I have never had to reformat the hard drive and have never installed any other OS on. I have installed and ran the MGADiag tool and have all of the information copied and ready to give you any time. The validation status on the Diag tool says: Genuine (in green letters). How should I send you this information?
    Thank you.

    -Ivan D.
    Sunday, January 24, 2010 6:27 PM

Answers

  • Question
    Sign in to vote
    0
    Sign in to vote

    To help us analyze and troubleshoot a non-genuine notification issue you may be experiencing, please download and run the Microsoft Genuine Advantage Diagnostics Tool. 

    Once you run the tool, click on the Continue button, then click on the Copy button and paste the report into your post, along with your question.

    Thank you!

    Carey Frisch
    • Marked as answer by Darin Smith MS Wednesday, January 27, 2010 11:06 PM
    Monday, January 25, 2010 4:22 AM
    Moderator

All replies

  • Question
    Sign in to vote
    0
    Sign in to vote

    To help us analyze and troubleshoot a non-genuine notification issue you may be experiencing, please download and run the Microsoft Genuine Advantage Diagnostics Tool. 

    Once you run the tool, click on the Continue button, then click on the Copy button and paste the report into your post, along with your question.

    Thank you!

    Carey Frisch
    • Marked as answer by Darin Smith MS Wednesday, January 27, 2010 11:06 PM
    Monday, January 25, 2010 4:22 AM
    Moderator
  • Question
    Sign in to vote
    0
    Sign in to vote

    No reply from original poster

    Closing thread as Answered.

    Darin MS

    Wednesday, January 27, 2010 11:06 PM