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message that copy of office is not genuine RRS feed

  • Question

  • Office 2003 was part of original computer purchase from Dell 5 years ago.  This message suddenly appeared.  Dell states that the copy is genuine.  Cannot close out Outlook;  it continues to run in the task bar of active programs and I must reboot to close it completely.
    Friday, December 11, 2009 2:51 AM

Answers

  • No reply from original poster.

    Closing thread as Answered.

    Darin MS

    • Marked as answer by Darin Smith MS Monday, December 14, 2009 10:46 PM
    Monday, December 14, 2009 10:46 PM

All replies

  • Hello Bone doc,

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click the "Continue" button, click the "Copy" button, then paste the report into your post.

    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Friday, December 11, 2009 2:58 AM
  • No reply from original poster.

    Closing thread as Answered.

    Darin MS

    • Marked as answer by Darin Smith MS Monday, December 14, 2009 10:46 PM
    Monday, December 14, 2009 10:46 PM