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Renewal issue RRS feed

  • Question

  •  

    I find it disappointing that Microsoft will not extend the $19.95 offer to extend a subscription, especially if that would be an off cycle purchase.
    Tuesday, July 29, 2008 6:26 PM

Answers

  • Don,

     

    The offer directly from Microsoft is only an introductory offering when trying the public beta, otherwise the automatic renewal has always been at list price in the region where you live.

     

    The reason for this is that Microsoft doesn't compete with its resellers, oherwise they would quickly have none. So to get a cheaper renewal, simply look for a bargain price at a local or online reseller and then renew by entering the product key found in the box. There are often sales and other promotions that approach this price and sometimes even less.

     

    OneCareBear

    Tuesday, July 29, 2008 7:03 PM
    Moderator

All replies

  • Don,

     

    The offer directly from Microsoft is only an introductory offering when trying the public beta, otherwise the automatic renewal has always been at list price in the region where you live.

     

    The reason for this is that Microsoft doesn't compete with its resellers, oherwise they would quickly have none. So to get a cheaper renewal, simply look for a bargain price at a local or online reseller and then renew by entering the product key found in the box. There are often sales and other promotions that approach this price and sometimes even less.

     

    OneCareBear

    Tuesday, July 29, 2008 7:03 PM
    Moderator
  • Well considering that I have been a member of Connect for quite some time and testing products, they should know better and have their records tuned to not send offers to existing customers. Imagine walking into a store you shop at frequently with a coupon and the store telling you that since you are an existing customer you cannot use the coupon. The customer would not be very happy with that. Especially if that was not printed on the coupon in the qualifications.

     

    Also, there are many places that you can get branded products which are also sold direct by their manufacturers. The resellers choose to remain in that capacity regardless. I am sure that the argument that MS would lose their resellers is not valid at all. Microsoft's products are the defacto standard for x86 based PCs.

    Friday, August 1, 2008 2:23 PM