• Question

  • I recently reinstalled windows, but am being asked to activate windows XP home, EVERY SINGLE time I restart my computer. Its almost like my computer is not retaining the information. ...  It activates fine every time... and works while i am on the computer, but as soon as I restart (or log off and back on) it asks me to activate again.  It's driving me insane.  Any help???


    Tuesday, June 5, 2007 5:50 AM


  • Erek714,


    Any help in this MS KB article?  http://support.microsoft.com/kb/312295/en-us


    Please follow these steps for assistance:

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of  Windows to see if you have a Certificate of Authenticity (CoA).  If you have one, tell us about the CoA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key printed on the CoA.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Tuesday, June 5, 2007 8:12 PM