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The Copy of Windows 7 is not genuine. RRS feed

  • Question

  • I had a blocked key before from a retail store. Then I buy new keys from technet. I'm a technet subscriber now.  But when I change a new key to my Windows 7 Ultimate. It says the copy of Windows 7 is not genuine. I'm confused about this. I mean I bought my technet account directly from Microsft cost $349. Here's a diagnostic report on my windows, can anyone help me please to fix this problem? Any help would be appreciated.

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
     
    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-3WBPY-6F3WV-FTRMX
    Windows Product Key Hash: AMbPFpdOK1Sc2rKaO0ayLpAIggQ=
    Windows Product ID: 00426-068-5287213-86862
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {46CA3812-ED33-4841-8E29-D75A0EEB61F7}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.101026-1503
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A
     
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
     
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
     
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
     
    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Plus 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-b063_E2AD56EA-766-0_E2AD56EA-134-80004005
     
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
     
    File Scan Data-->
     
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{46CA3812-ED33-4841-8E29-D75A0EEB61F7}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FTRMX</PKey><PID>00426-068-5287213-86862</PID><PIDType>5</PIDType><SID>S-1-5-21-4014643898-1828752532-2632206662</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite A500</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>1.50</Version><SMBIOSVersion major="2" minor="4"/><Date>20090729000000.000000+000</Date></BIOS><HWID>96C03607018400F8</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>QA09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>76E39541153ED8A</Val><Hash>1SXW+P+Lr/rFrDaCqjY73XIri7w=</Hash><Pid>89409-709-8938975-65817</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 
     
    Spsys.log Content: 0x80070002
     
    Licensing Data-->
    Software licensing service version: 6.1.7600.16385
     
    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00172-068-528721-00-3081-7600.0000-0542011
    Installation ID: 011116368462500016198524997823284621509081127684931473
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: FTRMX
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 4
    Trusted time: 25/02/2011 8:36:26 PM
     
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 1:23:2011 20:31
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
     
     
    HWID Data-->
    HWID Hash Current: NAAAAAEAAwABAAIAAAACAAAAAgABAAEAonbWXchjMAYEM45oUKiaa85wmogosvi8eKRGyg==
     
    OEM Activation 1.0 Data-->
    N/A
     
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name           OEMID Value     OEMTableID Value
      APIC                                    TOSINV                                TOSINV00
      FACP                                   TOSINV                                TOSINV00
      HPET                                    TOSINV                                TOSINV00
      BOOT                                  TOSINV                                TOSINV00
      MCFG                                 TOSINV                                TOSINV00
      ASF!                                     TOSINV                                TOSINV00
      SLIC                                      DELL                       QA09  
      SSDT                                    PmRef                  CpuPm

    Saturday, February 26, 2011 5:05 AM

Answers

  • "yijiart" wrote in message news:00472074-454b-4146-88d3-6c22aa7cd417...
    Hi Noel, Thank you for your reply. I'm sorry I don't understand what "A loader has been used to simulate the SLIC table" is? Would you please tell me the details or how to fix this problem. Thank you so much for your time!

    At some point in its history, your computer has been installed with a counterfeit  OEM copy of Windows. To facilitate this and get around the activation requirements, the installer had to use a hacker's tool known as a Loader (or as MS calls it an Activation Exploit). This simulates the certificates present in a genuine system's BIOS chip, and tries to fool the computer into thinking that the installation is genuine.
    It's only when something goes wrong - or MS catches up with the trick involved - that the non-genuine notification appears.  In your case, it looks as if MS hasn't yet caught onto the specific loader in use in your system (or there'd be another error message), but that something else has gone wrong with the hack.
    The big problem with these hacks is that by their nature, they are difficult to find once installed, and most of the time the user is unaware of their existence. They also tend to be installed together with other malware which reduces the security of the system, and as such it's always a good idea to do a complete reformat/reinstall when such software is found - preferably using clean, known-good media from the manufacturer.
     
    In theory, it's possible to remove the loader - but you'd have to know which one was installed in the first place, and then be confident that you also got rid of any hangers-on that came with it, before you could afford to use it for anything sensitive like online purchasing or banking.It's usually a LOT quicker to simply back up data, and then reformat/reinstall.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, February 26, 2011 10:35 PM
    Moderator

All replies

  • The blocked key ends in FTRMX

    What are the last five characters of the TechNet key?


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Saturday, February 26, 2011 5:46 AM
    Answerer
  • Please contact TechNet Technical Support Incidents for assistance.
    Carey Frisch
    Saturday, February 26, 2011 6:04 AM
    Moderator
  • Why is there a dell slic table in a toshiba?
    Saturday, February 26, 2011 7:09 AM
    Answerer
  • "george1009" wrote in message news:d9d0f804-eecd-409c-aab6-bc02d72ee32f...
    Why is there a dell slic table in a toshiba?

    A loader has been used to simulate the SLIC table - which is probably why the installation won't allow the entry of a genuine Key

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, February 26, 2011 7:56 AM
    Moderator
  • Thanks Noel,

    that was my guess. still trying to learn.

     

    Saturday, February 26, 2011 2:02 PM
    Answerer
  • Hi Noel, Thank you for your reply. I'm sorry I don't understand what "A loader has been used to simulate the SLIC table" is? Would you please tell me the details or how to fix this problem. Thank you so much for your time!
    Saturday, February 26, 2011 3:48 PM
  • "yijiart" wrote in message news:00472074-454b-4146-88d3-6c22aa7cd417...
    Hi Noel, Thank you for your reply. I'm sorry I don't understand what "A loader has been used to simulate the SLIC table" is? Would you please tell me the details or how to fix this problem. Thank you so much for your time!

    At some point in its history, your computer has been installed with a counterfeit  OEM copy of Windows. To facilitate this and get around the activation requirements, the installer had to use a hacker's tool known as a Loader (or as MS calls it an Activation Exploit). This simulates the certificates present in a genuine system's BIOS chip, and tries to fool the computer into thinking that the installation is genuine.
    It's only when something goes wrong - or MS catches up with the trick involved - that the non-genuine notification appears.  In your case, it looks as if MS hasn't yet caught onto the specific loader in use in your system (or there'd be another error message), but that something else has gone wrong with the hack.
    The big problem with these hacks is that by their nature, they are difficult to find once installed, and most of the time the user is unaware of their existence. They also tend to be installed together with other malware which reduces the security of the system, and as such it's always a good idea to do a complete reformat/reinstall when such software is found - preferably using clean, known-good media from the manufacturer.
     
    In theory, it's possible to remove the loader - but you'd have to know which one was installed in the first place, and then be confident that you also got rid of any hangers-on that came with it, before you could afford to use it for anything sensitive like online purchasing or banking.It's usually a LOT quicker to simply back up data, and then reformat/reinstall.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, February 26, 2011 10:35 PM
    Moderator
  • I concur with Noel, your WGA status appears to have multiple probable causes (blocked key and activation exploit). Log into your TN account, download and burn a valid ISO from TN, record your generated key, perform a clean installation. Please realize that TN keys are for limited purposes only. Not for general or production use.

    Please take extra care to follow the licensing terms of your TN account. Misuse has already resulted in changes that have negatively impacted legitimate TN account holders and wreaked havoc on this very forum.

     

    Saturday, February 26, 2011 10:46 PM
  • Success!! Thank you guys for all your help.

    I was going to try to activate by phone but it wouldn't give me the activate by phone link. Then I remembered a post I'd saved from a forum I read the other day. They gave manual commnads for replacing the key and activating and it worked! I've included the instructions below so that you can help anyone else if they have the same problem.


    Click the Start Button and type: CMD
    Right-click on the CMD file and select "Run as Administrator"  <-important. This will open the Administrator Command Prompt
    In the Command Prompt, type: slmgr.vbs -ipk <type product key here> then Enter
    Next type: slmgr.vbs -ato then Enter.This should automatically activate the new key, but if that doesn't work, go to step #5
    Type: slui.exe 4  then Enter. The slui.exe 4 command will start up the Activate by Phone wizard
    (NB Only use this step if needing to activate by phone.)

    Saturday, March 5, 2011 12:49 PM