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Windows 7 not genuine anymore after GPU upgrade RRS feed

  • Question

  • Hi,

    This week I changed my Graphic card and since then Win 7 Pro 64 want's to be activated again. I already made the steps to activate it, but online it says it's not a Genuine Version. I also called and typed in all the numbers, then the service said my number has been blocked.

    now i dont know what to do more. I have the original key in fron of me, but it won't let me do it.

    I ran the diagnostic tool with following results:

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-B8MHG-YPKTM-QFX77
    Windows Product Key Hash: Wit6R5kA0J7DGZQqYVlJKCEcKqw=
    Windows Product ID: 00371-OEM-9306836-81303
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {7FDC8F06-490A-4936-B416-6DEC4AAB21F7}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{7FDC8F06-490A-4936-B416-6DEC4AAB21F7}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-QFX77</PKey><PID>00371-OEM-9306836-81303</PID><PIDType>8</PIDType><SID>S-1-5-21-390009788-159681264-1516681636</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1401   </Version><SMBIOSVersion major="2" minor="5"/><Date>20100611000000.000000+000</Date></BIOS><HWID>1EEC3307018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: da22eadd-46dc-4056-a287-f5041c852470
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00186-068-381303-02-1033-7601.0000-3232011
    Installation ID: 004052368280597965408775802565913802562005105455267744
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: QFX77
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 4
    Trusted time: 11/19/2011 3:41:45 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 11:19:2011 15:33
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NgAAAAEABgABAAEAAAACAAAAAQABAAEAln3iIEjoVPIQM/Tj7ukwD0jE4iAWv2I9PpOq4o4u

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            061110        APIC1422
      FACP            061110        FACP1422
      SRAT            AMD           FAM_F_10
      HPET            061110        OEMHPET
      MCFG            061110        OEMMCFG
      OEMB            061110        OEMB1422
      SSDT            A M I         POWERNOW


    Would be gald if you could help me!

    Cheers.

    Saturday, November 19, 2011 2:58 PM

Answers

  • simply put a Dell license can only be used on a Dell computer. your problem has nothing to do with the gpu card. The change merely caused detection of your non genuine installation.

     

    you need a full retail license for a home built computer. 

    Saturday, November 19, 2011 5:13 PM
    Answerer

All replies

  • you are using a royalty OEM COA SLP key on a retail motherboard. This doesn't work

     

    You need a full retail license in your situation.

    Saturday, November 19, 2011 3:45 PM
    Answerer
  • I put togehter all the hardware myself and installed this version on windows. I registered and activated without problems. now, that i only changed the grafik card, it says its counterfit... ?!?

     

    Saturday, November 19, 2011 4:28 PM
  • Your luck ran out. You needed a full retail version to start with.

    Saturday, November 19, 2011 4:33 PM
    Answerer
  • your kidding..

    what if the GPU had a defect, then the license is worthless, too?

     

    - what if I put in the old grafic card again?

    - what happens if I reinstall windows with the new GPU?

    - The manufacture is Dell for the Win 7 license, would they be able to help me?

    Saturday, November 19, 2011 4:51 PM
  • simply put a Dell license can only be used on a Dell computer. your problem has nothing to do with the gpu card. The change merely caused detection of your non genuine installation.

     

    you need a full retail license for a home built computer. 

    Saturday, November 19, 2011 5:13 PM
    Answerer
  • "Since Windows Vista and including Windows 7, EULA of OEM license can only be installed on one computer, and is forever locked and bounded to the computer (motherboard) of which it’s installed"

     

    That means it's locked to the motherboard, which is, still, the same than in the first install. in that case the first install was geniune. The windows hasn't been installed anywhere else.

    when I bought the windows it said it can be installed on any system. so they lied or what?

    Saturday, November 19, 2011 9:38 PM
  • "A. Generally, an end user can upgrade or replace all of the hardware components on a computer—except the motherboard—and still retain the license for the original Microsoft OEM operating system software. If the motherboard is upgraded or replaced for reasons other than a defect, then a new computer has been created. Microsoft OEM operating system software cannot be transferred to the new computer, and the license of new operating system software is required. If the motherboard is replaced because it is defective, you do not need to acquire a new operating system license for the PC as long as the replacement motherboard is the same make/model or the same manufacturer's replacement/equivalent, as defined by the manufacturer's warranty.

    The reason for this licensing rule primarily relates to the End User Software License Terms and the support of the software covered by that End User Software License Terms. The End User Software License Terms is a set of usage rights granted to the end user by the PC manufacturer and relates only to rights for that software as installed on that particular PC. The system builder is required to support the software on the original PC. Understanding that end users, over time, upgrade their PCs with different components, Microsoft needed to have one base component "left standing" that would still define the original PC. Since the motherboard contains the CPU and is the "heart and soul" of the PC, when the motherboard is replaced (for reasons other than defect) a new PC is essentially created. The original system builder did not manufacture this new PC, and therefore cannot be expected to support it."

     

    So I am right. I can change the GPU!

     

    Saturday, November 19, 2011 9:45 PM
  • when I bought the windows it said it can be installed on any system. so they lied or what?

     

    Yep. You need to purchase from a legitimate retailer.

     

    by the way, a full retail license allows you to change all the hardware including the motherboard and it is transferable to a new computer. ( can be installed on only one ) 


    Saturday, November 19, 2011 9:47 PM
    Answerer
  • okay, there is some information missing. I am from Germany and here we are allowed to buy oem software by law. So Microsoft had to allow us in Germany to get those. So I got a legit version that also allows me to change all hardware, except the motherboard.

    I wrote an email to the microsoft support and hope for a soon answer next week.

    Saturday, November 19, 2011 10:15 PM
  • That's one of the reasons OEM software costs less....no free Microsoft support (except for forums).
    Carey Frisch
    Saturday, November 19, 2011 10:27 PM
    Moderator
  • You may be able to purchase Type 3, System Builder OEM software in your region but that still does not mean you can use a copy taken from another computer for your own use.  You are using a Type 8, COA SLP license.  Such product keys are NOT for resale but are for emergency use on the computer that the software shipped with from the factory.  Type 2 and Type 8 licenses are only valid as part of a computer system built by a major manufacturer.  There is no way these licenses can be valid one detached from the original computer.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Sunday, November 20, 2011 2:15 AM
    Answerer
  • No, not quite.  It appears you acquired a Dell OEM SLP (System Locked Preinstallation) Windows 7 Reinstallation DVD that was designed only for activation on a Dell computer having a Dell motherboard BIOS. So the answer to your question "when I bought the windows it said it can be installed on any system. So they lied or what?" is, unfortunately, yes.
    Carey Frisch
    Sunday, November 20, 2011 7:05 AM
    Moderator
  • "Cbarnhorst" wrote in message news:5474da71-66b8-40a6-aef9-862e3b6546d2...

    You may be able to purchase Type 3, System Builder OEM software in your region but that still does not mean you can use a copy taken from another computer for your own use.  You are using a Type 8, COA SLP license.  Such product keys are NOT for resale but are for emergency use on the computer that the software shipped with from the factory.  Type 2 and Type 8 licenses are only valid as part of a computer system built by a major manufacturer.  There is no way these licenses can be valid one detached from the original computer.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
     
     
    Colin.
    FYI, In Germany it is actually legal for OEM installations to be transferred (I think) and OEM SB licenses to be sold to the public (for certain) – it’s the way the German law forces MS to operate. I suspect that MS increases the price as a result, so the ‘benefit’ to the user is actually, most of the time, a loss! (but that’s bureaucrats for you)
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, November 20, 2011 8:20 AM
    Moderator
  • http://www.future-x.de/futurex/microsoft-windows-7-professional-64bit-dvd-sb-oem-deutsch-p-22263/

     

    That is the page where I bought it from, and the version I got.

    Have a closer look on these lines! (English below)

    Legende & wichtige Bemerkungen

    Anmerkung: Eine SB (System Builder) / DSP (Delivery Service Pack) / OEM (Original Equipment Manufacturer) Version enthält nur den Datenträger mit der Vollversion der entsprechenden Software, jedoch keine Dokumentation und keinen kostenlosen Support vom Hersteller. Patches, Bugfixes, Servicepacks und kostenlose Updates sind jedoch über das Internet per Download oder die automatische Update-Funktion möglich. Die Software darf ohne Hardwarebindung frei verkauft werden. Dies hat der Bundesgerichtshof entschieden.

    Here is a translation:

    Legend & important notes
    Note: An SB (System Builder) / DSP (Delivery Service Pack) / OEM (Original Equipment Manufacturer) version contains only the disk with the full version of the appropriate software, however, no documentation and no free support from the manufacturer. Patches, bug fixes, service packs and updates are available free over the Internet via download or automatic update feature . The software may be freely sold without hardware link. This was decided by the Federal Court.

    Sunday, November 20, 2011 8:57 AM
  • "c0burn_cobana" wrote in message news:70a8b647-4a57-4c7a-89cd-561809031e34...

    hxxp://www.future-x.de/futurex/microsoft-windows-7-professional-64bit-dvd-sb-oem-deutsch-p-22263/

     

    That is the page where I bought it from, and the version I got.

    I’ve not read the whole thread.
    The advertisement is perfectly correct in terms of the law – where things go wrong s the Key that appears to be in use here.
    An OEM System Builder Key shows up in an MGADiag report as OEM_COA_NSLP (or OEM System Builder)
     
    Your Key appears to be showing as COA_SLP  or OEM_COA_SLP.
    Such Keys are issued to Direct OEM’s for use as the customer’s backup Key if the OEM_SLP Key self-activation fails for any reason.
    They *should not* be sold to the public – whatever the decision of the Federal Court, as I believe that decision only applied to the sale of SB licenses tied to hardware.
    This particular Key (ending B8MHG-YPKTM-QFX77 ) appears to have been blocked for whatever reason – probably abuse, due to being activated on too many systems.
    Anywhere else in the world, I would have said that that site was a blatant pirate’s site, but in Germany, I suspect that it looks and maybe is normal enough. The site itself is registered to a German company based in Essen, and it’s hosted in Hamburg, so chasing the vendor for a refund should be easy enough.
     
    What did you package look like when you received it?
     
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, November 20, 2011 9:17 AM
    Moderator
  • Noel, I know that, but I am telling him that the law does not allow a user to use an OEM SLP copy from another computer.  Read what I said, "You may be able to purchase Type 3, System Builder OEM software in your region but that still does not mean you can use a copy taken from another computer for your own use."  I don't think you would disagree with that.  He is using a Type 8 product key which implies that the product key was lifted from a computer on which a Type 2 license had been installed.  None of that is legal to purchase on the open market anywhere.  He does say in one of his posts that, "I put togehter all the hardware myself and installed this version on windows," so as George1009 pointed out, "simply put a Dell license can only be used on a Dell computer."  Nothing about what the OP admits he did is allowed by law in the EU.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Sunday, November 20, 2011 2:55 PM
    Answerer
  • "Cbarnhorst" wrote in message news:434ddcbc-acbd-4298-bd1c-fda84a12cb60...
    Noel, I know that, but I am telling him that the law does not allow a user to use an OEM SLP copy from another computer.  Read what I said, "You may be able to purchase Type 3, System Builder OEM software in your region but that still does not mean you can use a copy taken from another computer for your own use."  I don't think you would disagree with that.  He is using a Type 8 product key which implies that the product key was lifted from a computer on which a Type 2 license had been installed.  None of that is legal to purchase on the open market anywhere.  He does say in one of his posts that, "I put togehter all the hardware myself and installed this version on windows," so as George1009 pointed out, "simply put a Dell license can only be used on a Dell computer."  Nothing about what the OP admits he did is allowed by law in the EU.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
     
     
    Colin.
    The law in Germany is different to EVERYWHERE else in the world.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, November 20, 2011 6:57 PM
    Moderator
  • "Cbarnhorst" wrote in message news:434ddcbc-acbd-4298-bd1c-fda84a12cb60...
    Noel, I know that, but I am telling him that the law does not allow a user to use an OEM SLP copy from another computer.  Read what I said, "You may be able to purchase Type 3, System Builder OEM software in your region but that still does not mean you can use a copy taken from another computer for your own use."  I don't think you would disagree with that.  He is using a Type 8 product key which implies that the product key was lifted from a computer on which a Type 2 license had been installed.  None of that is legal to purchase on the open market anywhere.  He does say in one of his posts that, "I put togehter all the hardware myself and installed this version on windows," so as George1009 pointed out, "simply put a Dell license can only be used on a Dell computer."  Nothing about what the OP admits he did is allowed by law in the EU.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
     
     
    Colin.
    The law in Germany is different to EVERYWHERE else in the world.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Yes, I read an article where Microsoft sued a person who used the license in that way. It was back in 1990, when the Ferderal Court decided that the sued person is right. Then they made the law, so these versions of Windows can be distributed in Germany. Microsoft lost that case and since then it's in the free market in Germany!
    Sunday, November 20, 2011 8:14 PM
  • @Noel: I only got the DELL Reinstallation DVD with the Windows key Label on the back of the paper case. That's how they sent it to me.
    Monday, November 21, 2011 6:23 AM
  • So the shop said that there is a recent problem with the Microsoft activation servers. They asked me to send back the Win and they'll send me a new one..
    Tuesday, November 22, 2011 8:26 PM
  • There has not been a problem like that.  There was an issue a couple of months ago that affected downloaded copies from the Microsoft Store or Digital River but it only lasted a couple of days and doesn't come close to explaining your issue since the affected copies were retail.  Your's is not retail.  The store probably tried to get away with a short cut to avoid paying for the software they were installing.  Trade somewhere else after this.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Tuesday, November 22, 2011 8:36 PM
    Answerer
  • "c0burn_cobana" wrote in message news:6d25cc43-abe7-42a4-ac5f-5c940d32d407...
    So the shop said that there is a recent problem with the Microsoft activation servers. They asked me to send back the Win and they'll send me a new one..
     
    That is the oldest excuse in the book – report them for piracy, and call the police.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, November 22, 2011 8:36 PM
    Moderator