Outlook Conferencing Add-in Error RRS feed

  • Question

  • We have installed OCS 2007 and after installing an OCS Edge I have some problems setup the User Accounts in the Conferencing setup.

    First time I've installed the Conferencing add-in, I get the following message:
    Before you can schedule a conference, you must configure your online conferencing account.
    Then the Live Meeting Service seem to default to the URL https://email.mycompany.com which is our OWA (Exchange 2007 CAS) entrance.

    If I click Test connection it says Your Live Meeting login information was successfully verified. But then I get a popup:
    Error - Microsoft Office Live Meeting  A connection to the Live Meeting service could not be established. Please check the Live Meeting or portal URL and try again.

    I've tried like every option there. I've tried adding URL https://<ocs07-servername>,   I've tried adding my username and pass, my username@company.com, my domainname\username account but I always get the same error.

    this worked before, so somehow this is related to installing the edge server or something, but I am not able to get the error away

    Thursday, February 5, 2009 12:50 PM

All replies

  • In Live Meeting's User Accounts window make sure you just have your SIP address in the Sign-In Name field (like user@domain.com) and make sure the Live Meeting Service URL is empty.  LM will use Automatic Configuration to locate the OCS Front-End or Edge server depending on the location of the computer.  If you aren't using Automatic Configuration for your OC clients then click the Advanced button to make sure that your OC client settings appear.

    But basically there is no URL that you use for OCS, that is simply for connecting to Microsoft's hosted Live Meeting service, so delete the value in that field and try Test Connection without.
    Jeff Schertz, PointBridge | MVP | MCITP: Enterprise Messaging | MCTS: OCS
    Saturday, February 7, 2009 11:07 AM
  • The default URL is pointing to the OWA entrance, as pointed out in the first post (email.mycompany.com) which is probably detected by the Conferencing Add-In.

    I wonder if that is somehow misconfigured by one of our consultants? How can I check this?
    Monday, February 9, 2009 9:44 AM