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Just started One Care Icon RED RRS feed

  • Question

  • Just strated this OneCare program. Bought the subscription and the icon is always red and keeps telling me that my PC is at risk and to go to the help center. When I get there there is no advice as to what I need to do to get the program in the green. Anyone run across this?

     

    Help appreciated.

    Monday, October 6, 2008 4:45 AM

Answers

  • Check the date and time for your PC. If the error actually states that OneCare failed to start and that your PC is at risk, the date/time is likely very much incorrect. Correct the date/time problem and reboot. If the problem persists, please contact support.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    I've moved your post from the Off Topic folder where you posted, hence the late reply.

    -steve

    Wednesday, October 8, 2008 5:30 PM
    Moderator