win 7 not genuine after upgrade

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  To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
  (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
   Once saved, run the tool.
  Click on the Continue button, which will produce the report.
   To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
    - **in your own thread**, please

  Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
  http://www.microsoft.com/en-us/howtotell/Hardware.aspx

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  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  • Marked as answer by Noel D PatonModerator Monday, July 30, 2012 10:47 AM
  • Unmarked as answer by Noel D PatonModerator Monday, July 30, 2012 9:43 PM

  Saturday, July 28, 2012 8:11 PM

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  thank you. i added the detail to my original question.request.

  Monday, July 30, 2012 9:29 PM
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  The problem lies with the file integrity.
  This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -  

  Installing the Intel Rapid Storage Drivers
  try downloading and installing them from here - http://downloadcenter.intel.com/Detail_Desc.aspx?ProductID=2101&DwnldID=20624 

  Once complete, please reboot twice, then post another MGADiag report.   

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  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  • Proposed as answer by Noel D PatonModerator Tuesday, July 31, 2012 11:20 PM
  • Marked as answer by Noel D PatonModerator Friday, August 10, 2012 9:33 AM

  Monday, July 30, 2012 9:43 PM

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  You know, I say thank you so much! Installing and running the drivers fixed the genuine thing instantly and I have back update service and it checks out as genuine with microsoft.  Gosh! Thanks again!

  here is the report after the driver was installed and run:

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->

  Validation Code: 0
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-7XVYW-4P6QD-4R4H2
  Windows Product Key Hash: lH/lewZ5vDCGxEMOxltsdK7QxXc=
  Windows Product ID: 00426-104-3592207-85409
  Windows Product ID Type: 5
  Windows License Type: Retail
  Windows OS version: 6.1.7601.2.00010100.1.0.001
  ID: {C9952CDC-4F75-44DC-8444-99897859BAB5}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Ultimate
  Architecture: 0x00000009
  Build lab: 7601.win7sp1_gdr.120503-2030
  TTS Error:
  Validation Diagnostic:
  Resolution Status: N/A

  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002

  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002

  OGA Data-->
  Office Status: 109 N/A
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{C9952CDC-4F75-44DC-8444-99897859BAB5}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-4R4H2</PKey><PID>00426-104-3592207-85409</PID><PIDType>5</PIDType><SID>S-1-5-21-1416875803-1094333000-1253023421</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.34</Version><SMBIOSVersion major="2" minor="4"/><Date>20090910000000.000000+000</Date></BIOS><HWID>783B3307018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

  Spsys.log Content: 0x80070002

  Licensing Data-->
  Software licensing service version: 6.1.7601.17514

  Name: Windows(R) 7, Ultimate edition
  Description: Windows Operating System - Windows(R) 7, RETAIL channel
  Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00426-00170-104-359220-01-1033-7601.0000-2062012
  Installation ID: 018463319904253231843144869825417091046744023824211005
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial Product Key: 4R4H2
  License Status: Licensed
  Remaining Windows rearm count: 2
  Trusted time: 7/31/2012 4:00:24 PM

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0x00000000
  HealthStatus: 0x0000000000000000
  Event Time Stamp: 7:29:2012 12:20
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:

  
  HWID Data-->
  HWID Hash Current: MgAAAAEAAQABAAIAAAABAAAABAABAAEAln3CiV4RlhP0wJjBiolOieQY8K9EdhSTRso=

  OEM Activation 1.0 Data-->
  N/A

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20001
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC   HPQOEM  SLIC-MPC
    FACP   HPQOEM  SLIC-MPC
    HPET   HPQOEM  SLIC-MPC
    BOOT   HPQOEM  SLIC-MPC
    MCFG   HPQOEM  SLIC-MPC
    DMAR           
  
    ASF!   HPQOEM  SLIC-MPC
    SLIC   HPQOEM  SLIC-MPC
    SSDT   PmRef  CpuPm

  Tuesday, July 31, 2012 11:01 PM
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  That all looks good now.

  Good luck!

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  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Tuesday, July 31, 2012 11:20 PM

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