Answered by:
Surface Typecover stopped working within 1 year of purchase

Question
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Hi..I bought surface pro in May'18 from Best Buy in Michigan along with Type cover and other accessories. However, day before yesterday the type cover had stopped working.
I had tried all the solutions given on Microsoft support site but the same did not work. Even I tried the same on other Surface pro and nothing happened.
Not sure how these things are made that it stopped working within one year of purchase. Can someone from Microsoft look in the same and help me how to fix it
- Moved by Carey FrischMVP, Editor Thursday, April 18, 2019 3:07 AM Relocated
Wednesday, April 17, 2019 4:44 AM
Answers
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Hello,
you could ask here: https://answers.microsoft.com/en-us/surface/forum/surfaccesso
Nevertheless I think you should ask in the shop where you bought the type cover. It's still not May 18th, so I think, you should have guarantee on it.
Regards, Guido
- Proposed as answer by Richard MuellerMVP Thursday, April 18, 2019 7:12 AM
- Marked as answer by pituachMVP Thursday, April 25, 2019 3:03 AM
Thursday, April 18, 2019 6:04 AM -
Another option could be to ask here:
http://www.surfaceforums.net/forums/
Richard Mueller - MVP Enterprise Mobility (Identity and Access)
- Proposed as answer by Guido Franzke Thursday, April 18, 2019 7:45 AM
- Marked as answer by pituachMVP Thursday, April 25, 2019 3:02 AM
Thursday, April 18, 2019 7:13 AM
All replies
-
Hello,
you could ask here: https://answers.microsoft.com/en-us/surface/forum/surfaccesso
Nevertheless I think you should ask in the shop where you bought the type cover. It's still not May 18th, so I think, you should have guarantee on it.
Regards, Guido
- Proposed as answer by Richard MuellerMVP Thursday, April 18, 2019 7:12 AM
- Marked as answer by pituachMVP Thursday, April 25, 2019 3:03 AM
Thursday, April 18, 2019 6:04 AM -
Another option could be to ask here:
http://www.surfaceforums.net/forums/
Richard Mueller - MVP Enterprise Mobility (Identity and Access)
- Proposed as answer by Guido Franzke Thursday, April 18, 2019 7:45 AM
- Marked as answer by pituachMVP Thursday, April 25, 2019 3:02 AM
Thursday, April 18, 2019 7:13 AM