Answered by:
windows 7 build 7600 not genuine

Question
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I have a problem with my windows 7... after a year of using my laptop i received this note a morning greeter when i'm about to work... the last update that i saw in my update history is KB976932 but it failed....i really hope somebody can help me because i dont want this kind of thing..
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-W88WR-K7287-2H4CP
Windows Product Key Hash: pOXUdBrlxIswE4r4+FmG5+RnHiw=
Windows Product ID: 00346-OEM-8992752-50004
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.002
ID: {D716D22E-C8C1-4B8D-875E-698EB555383A}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Basic
Architecture: 0x00000009
Build lab: 7600.win7_gdr.110408-1633
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{D716D22E-C8C1-4B8D-875E-698EB555383A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.002</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2H4CP</PKey><PID>00346-OEM-8992752-50004</PID><PIDType>2</PIDType><SID>S-1-5-21-3674067296-139173914-1691343991</SID><SYSTEM><Manufacturer>Acer </Manufacturer><Model>Aspire 4736Z </Model></SYSTEM><BIOS><Manufacturer>Acer</Manufacturer><Version>V1.09</Version><SMBIOSVersion major="2" minor="4"/><Date>20090901000000.000000+000</Date></BIOS><HWID>DBBA3607018400F8</HWID><UserLCID>3409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>770120B0B297D86</Val><Hash>I5+fJJ+YZSugEfkwEOz05aSHCRc=</Hash><Pid>89388-707-1276156-65571</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, HomeBasic edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: bde0d4a5-2f2a-4bff-9d75-4a497d2d0019
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00346-00178-927-550004-02-1033-7600.0000-3142009
Installation ID: 017622426022212860849522305355016665071884315955545661
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 2H4CP
License Status: Notification
Notification Reason: 0xC004F07C.
Remaining Windows rearm count: 2
Trusted time: 5/27/2011 9:36:59 AM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: OAAAAAQAAQABAAIAAQABAAAAAwABAAEAJJSULc1QosCB4j083owiGuij9D4BDwBusrv4tYKHRso=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ACRSYS ACRPRDCT
FACP ACRSYS ACRPRDCT
HPET ACRSYS ACRPRDCT
BOOT ACRSYS ACRPRDCT
MCFG ACRSYS ACRPRDCT
ASF! ACRSYS ACRPRDCT
SLIC ACRSYS ACRPRDCT
SSDT PmRef CpuPm
Friday, May 27, 2011 1:58 AM
Answers
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"ihatenumbers" wrote in message news:c11b3975-9758-4961-8685-37186d475ce2...Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-W88WR-K7287-2H4CP
Windows Product Key Hash: pOXUdBrlxIswE4r4+FmG5+RnHiw=
Windows Product ID: 00346-OEM-8992752-50004
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.002
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, HomeBasic edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Partial Product Key: 2H4CP
License Status: Notification
Notification Reason: 0xC004F07C.
Remaining Windows rearm count: 2
Trusted time: 6/2/2011 7:45:59 AM
Your problem is that your BIOS is not a Win7-compliant one - which would indicate either that your system didn't originally come with Win 7 installed, or that you updated the BIOS with an incorrect one - or the machine shipped with the wrong BIOS.For what version and edition of Windows is the COA sticker on the case valid?IF it's for Win7 Home Basic, then go to System Properties, and look at the bottom of the page - Use the Change Product Key link there to change the Key to the one on your COA sticker, and then activate by phone.
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Friday, June 3, 2011 7:15 PM
Thursday, June 2, 2011 6:54 AMModerator
All replies
-
"ihatenumbers" wrote in message news:c13f31e9-9eed-4805-a801-f3167efb346c...
I have a problem with my windows 7... after a year of using my laptop i received this note a morning greeter when i'm about to work... the last update that i saw in my update history is KB976932 but it failed....i really hope somebody can help me because i dont want this kind of thing..
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-W88WR-K7287-2H4CP
Windows Product Key Hash: pOXUdBrlxIswE4r4+FmG5+RnHiw=
Windows Product ID: 00346-OEM-8992752-50004
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Other data-->
SYSTEM><Manufacturer>Acer </Manufacturer><Model>Aspire 4736Z </Model></SYSTEM><BIOS><Manufacturer>Acer</Manufacturer><Version>V1.09</Version><SMBIOSVersion major="2" minor="4"/><Date>20090901000000.000000+000</Date></BIOSLicensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, HomeBasic edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Partial Product Key: 2H4CP
License Status: Notification
Notification Reason: 0xC004F07C.
Remaining Windows rearm count: 2
Trusted time: 5/27/2011 9:36:59 AM
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
Your BIOS is one designed for Vista, rather than for Win 7 - although the date is about right for a Win7 computer.For what version and edition of Windows is the computer licensed, according to the COA sticker on the case?Unless you acquired your installation of Office Enterprise through your employer, it's a counterfeit!
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothFriday, May 27, 2011 9:26 AMModerator -
thank for the reply sir... i bought my laptop bundled with the windows 7 home basic.. there is no cd given to me.. the last thing i remember is that the update which at first was successful was the service pack 1 update.. the next morning when i opened my laptop a start up repair gretted me and boom... windows is not genuine.. my problem is that the sticker where the serial key at the bottom of the laptop is unreadable already T_TMonday, May 30, 2011 6:11 AM
-
"ihatenumbers" wrote in message news:0bf1017a-c4a1-4add-b298-3821c2816355...thank for the reply sir... i bought my laptop bundled with the windows 7 home basic.. there is no cd given to me.. the last thing i remember is that the update which at first was successful was the service pack 1 update.. the next morning when i opened my laptop a start up repair gretted me and boom... windows is not genuine.. my problem is that the sticker where the serial key at the bottom of the laptop is unreadable already T_T
Please download and install the KB971033 update (x64 version) from http://support.microsoft.com/kb/971033 - and then run another MGADiag report and post the resultsDid you buy this computer direct from Acer, or from someone else?I ask because the problem we have here is one that is often caused by the installation of a hacker's Loader tool to enable the use of a non-genuine copy of Windows, which is then itself removed by the installation of the Service Pack - resulting in the non-genuine notification (hopefully, the installation of the above software will give us some more information).
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothMonday, May 30, 2011 6:53 AMModerator -
i my laptop in one of the biggest computer supplier here in our country.. i am about to download the update.. thank you sirWednesday, June 1, 2011 11:37 PM
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Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-W88WR-K7287-2H4CP
Windows Product Key Hash: pOXUdBrlxIswE4r4+FmG5+RnHiw=
Windows Product ID: 00346-OEM-8992752-50004
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.002
ID: {D716D22E-C8C1-4B8D-875E-698EB555383A}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Basic
Architecture: 0x00000009
Build lab: 7600.win7_gdr.110408-1633
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{D716D22E-C8C1-4B8D-875E-698EB555383A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.002</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2H4CP</PKey><PID>00346-OEM-8992752-50004</PID><PIDType>2</PIDType><SID>S-1-5-21-3674067296-139173914-1691343991</SID><SYSTEM><Manufacturer>Acer </Manufacturer><Model>Aspire 4736Z </Model></SYSTEM><BIOS><Manufacturer>Acer</Manufacturer><Version>V1.09</Version><SMBIOSVersion major="2" minor="4"/><Date>20090901000000.000000+000</Date></BIOS><HWID>DBBA3607018400F8</HWID><UserLCID>3409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>770120B0B297D86</Val><Hash>I5+fJJ+YZSugEfkwEOz05aSHCRc=</Hash><Pid>89388-707-1276156-65571</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, HomeBasic edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: bde0d4a5-2f2a-4bff-9d75-4a497d2d0019
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00346-00178-927-550004-02-13321-7600.0000-1502011
Installation ID: 017622426022212860849522305355016665071884315955545661
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 2H4CP
License Status: Notification
Notification Reason: 0xC004F07C.
Remaining Windows rearm count: 2
Trusted time: 6/2/2011 7:45:59 AM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NgAAAAMAAQABAAIAAQABAAAAAwABAAEAJJSULaLAgeI9PN6MIhroo/Q+AQ8AbrK7+LWCh0bK
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ACRSYS ACRPRDCT
FACP ACRSYS ACRPRDCT
HPET ACRSYS ACRPRDCT
BOOT ACRSYS ACRPRDCT
MCFG ACRSYS ACRPRDCT
ASF! ACRSYS ACRPRDCT
SLIC ACRSYS ACRPRDCT
SSDT PmRef CpuPm
Wednesday, June 1, 2011 11:46 PM -
"ihatenumbers" wrote in message news:c11b3975-9758-4961-8685-37186d475ce2...Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-W88WR-K7287-2H4CP
Windows Product Key Hash: pOXUdBrlxIswE4r4+FmG5+RnHiw=
Windows Product ID: 00346-OEM-8992752-50004
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.002
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, HomeBasic edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Partial Product Key: 2H4CP
License Status: Notification
Notification Reason: 0xC004F07C.
Remaining Windows rearm count: 2
Trusted time: 6/2/2011 7:45:59 AM
Your problem is that your BIOS is not a Win7-compliant one - which would indicate either that your system didn't originally come with Win 7 installed, or that you updated the BIOS with an incorrect one - or the machine shipped with the wrong BIOS.For what version and edition of Windows is the COA sticker on the case valid?IF it's for Win7 Home Basic, then go to System Properties, and look at the bottom of the page - Use the Change Product Key link there to change the Key to the one on your COA sticker, and then activate by phone.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Friday, June 3, 2011 7:15 PM
Thursday, June 2, 2011 6:54 AMModerator -
i already tried putting in the cd key already but it failed.. is it advisable to update the bios of my laptop?Thursday, June 2, 2011 7:28 AM
-
"ihatenumbers" wrote in message news:40de434f-2a52-4c42-851b-a9a09efa93fb...i already tried putting in the cd key already but it failed.. is it advisable to update the bios of my laptop?
What exactly happened when you tried?IS the sticker labeled 'Windows 7 Home Basic' ??You could try the manufacturer's site and see if they have an updated Win7-compliant BIOS
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothThursday, June 2, 2011 8:27 AMModerator -
it failed.. it is windows 7 home basic.. "the software licensing evaluation failed" that is the message.. i'll try the bios updateMonday, June 6, 2011 12:17 AM
-
"ihatenumbers" wrote in message news:ce22ef4d-26ad-4e16-8198-f43cdfe050b7...it failed.. it is windows 7 home basic.. "the software licensing evaluation failed" that is the message.. i'll try the bios update
Try this...Recreate the Licensing Store
1) Click Start button.
2) Type: CMD.exe into the 'Search programs and files' field
3) Right-Click on CMD.exe and select Run as Administrator
4) Type: net stop sppsvc (It may ask you if you are sure, select yes)
Note: the Software Protection service may not be running, this is ok.
5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
6) Type: rename tokens.dat tokens.bar
7) Type: cd %windir%\system32
8) Type: net start sppsvc
9) Type: slui.exe
10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.
Run MGADiag again, and post the report
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothMonday, June 6, 2011 8:24 AMModerator -
this was the message - "the windows 7 home basic product key you typed is invalid for activation"Wednesday, June 8, 2011 6:32 AM
-
"ihatenumbers" wrote in message news:d2092b9d-7795-45ce-93d1-7490405bb3bd...this was the message - "the windows 7 home basic product key you typed is invalid for activation"
Please post ONLY the last three groups of characters in the Key - that message usually indicates that you are either entering an OEM_SLP Key, or a Default Key.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothWednesday, June 8, 2011 7:20 AMModerator -
this is what appeared : error code 0xC004f050Sunday, June 12, 2011 11:09 AM
-
"ihatenumbers" wrote in message news:ca92be45-5a70-4076-937a-4af5b9085d8d...this is what appeared : error code 0xC004f050
All that means is 'invalid Key' - which can cover a multitude of sins.Please post the last three groups of the Key you entered - it may be enough to eliminate some of the possibilities.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSunday, June 12, 2011 11:19 AMModerator -
) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
6) Type: rename tokens.dat tokens.bar <<<< that number 6 cannot be entered it says there that the file cannot be found7) Type: cd %windir%\system32
8) Type: net start sppsvcThursday, June 16, 2011 8:23 AM -
"ihatenumbers" wrote in message news:5c1b1bf1-6cd3-44ff-96f4-ce7b9e85db2c...
) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
6) Type: rename tokens.dat tokens.bar <<<< that number 6 cannot be entered it says there that the file cannot be found7) Type: cd %windir%\system32
8) Type: net start sppsvc
This is unusual!there was a case recently - but I don't think it was properly resolved (I ended up suggesting a reinstall - never a good option)tokens.dat is a file that is supposed to be automatically rebuilt by the OS if it's not present at boot time - so there is no good reason for there not being one on your machine. Just in case it's malware-related, the first thing to do is to check for malware using an updated Anti-Virus (full scan) and a decent anti-malware application such as Malwarebytes Anti Malware (Free version - do NOT activate the real-time protection! - www.malwarebytes.org) again, run a full system scan once you've installed and updated it.once complete, reboot and run another MGADiag report - also look in the location for the presence of the tokens.dat file (you will have to change Explorer options to be able to view hidden an Protected files)
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothFriday, June 17, 2011 7:28 AMModerator -
i already used the malwarebyte program... it detected 2 trojan.fakems....
here's the diag:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-W88WR-K7287-2H4CP
Windows Product Key Hash: pOXUdBrlxIswE4r4+FmG5+RnHiw=
Windows Product ID: 00346-OEM-8992752-50004
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.002
ID: {D716D22E-C8C1-4B8D-875E-698EB555383A}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Basic
Architecture: 0x00000009
Build lab: 7600.win7_gdr.110408-1633
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{D716D22E-C8C1-4B8D-875E-698EB555383A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.002</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2H4CP</PKey><PID>00346-OEM-8992752-50004</PID><PIDType>2</PIDType><SID>S-1-5-21-3674067296-139173914-1691343991</SID><SYSTEM><Manufacturer>Acer </Manufacturer><Model>Aspire 4736Z </Model></SYSTEM><BIOS><Manufacturer>Acer</Manufacturer><Version>V1.09</Version><SMBIOSVersion major="2" minor="4"/><Date>20090901000000.000000+000</Date></BIOS><HWID>DBBA3607018400F8</HWID><UserLCID>3409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>770120B0B297D86</Val><Hash>I5+fJJ+YZSugEfkwEOz05aSHCRc=</Hash><Pid>89388-707-1276156-65571</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, HomeBasic edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: bde0d4a5-2f2a-4bff-9d75-4a497d2d0019
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00346-00178-927-550004-02-13321-7600.0000-1632011
Installation ID: 017622426022212860849522305355016665071884315955545661
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 2H4CP
License Status: Notification
Notification Reason: 0xC004F07C.
Remaining Windows rearm count: 2
Trusted time: 6/20/2011 9:14:21 AM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x80072EE7
HealthStatus: 0x0000000000000000
Event Time Stamp: 6:7:2011 23:26
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: OgAAAAQAAQABAAIAAQABAAAABAABAAEAJJSULaLAgeI9PM1Q3owiGuij9D4BDwBusrv4tQ+EgodGyg==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ACRSYS ACRPRDCT
FACP ACRSYS ACRPRDCT
HPET ACRSYS ACRPRDCT
BOOT ACRSYS ACRPRDCT
MCFG ACRSYS ACRPRDCT
ASF! ACRSYS ACRPRDCT
SLIC ACRSYS ACRPRDCT
SSDT PmRef CpuPm
Monday, June 20, 2011 1:15 AM -
i tried doing the cmd.exe commands
6) Type: rename tokens.dat tokens.bar <<<< a duplicate file name exists, or the file cannot be found
7) Type: cd %windir%\system32
8) Type: net start sppsvc
9) Type: slui.exe
10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.Monday, June 20, 2011 1:24 AM -
"ihatenumbers" wrote in message news:2a403ea1-05c4-4ecb-be97-12123d9dfbe0...
i tried doing the cmd.exe commands
6) Type: rename tokens.dat tokens.bar <<<< a duplicate file name exists, or the file cannot be found
7) Type: cd %windir%\system32
8) Type: net start sppsvc
9) Type: slui.exe
10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.
You need to redo the whole set of commands - this time, use the line6) Type: rename tokens.dat tokens.bar2
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothMonday, June 20, 2011 1:31 AMModerator -
May I suggest you to do the following. I have tried this for my clients and it has worked on numerous occasions
Access command prompt in elevated mode
Type: Net stop slsvc ~ press enter
delete "tokens.dat" from
C:\WINDOWS\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing” folderAccess command prompt in elevated mode again
Type: net start slsvc ~ press enter
Type: cscript %windir%\system32\slmgr.vbs –rilc ~ press enter-Retype/Reactivate your windows
Monday, June 20, 2011 3:56 AM -
"Rishinder Dev Singh" wrote in message news:e20fe792-ae95-43c6-b64d-eb27a31ebd3c...
May I suggest you to do the following. I have tried this for my clients and it has worked on numerous occasions
Access command prompt in elevated mode
Type: Net stop slsvc ~ press enter
delete "tokens.dat" from
C:\WINDOWS\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing” folderAccess command prompt in elevated mode again
Type: net start slsvc ~ press enter
Type: cscript %windir%\system32\slmgr.vbs –rilc ~ press enter-Retype/Reactivate your windows
Tat is precisely what he's going to be doing (in a safer way) - please read the thread.
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothMonday, June 20, 2011 6:10 AMModerator -
ok, my bad :PMonday, June 20, 2011 6:15 AM
-
net stop slsvc command isan invalid commandT_TTuesday, June 21, 2011 6:15 AM
-
"ihatenumbers" wrote in message news:8aec985f-f89e-4ad1-90ca-ca81a53232e5...net stop slsvc command isan invalid commandT_T
Not too surprising - it's a command for Vista, not Win 7 :)(although I would have expected a different error message - 'Service name invalid')
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothTuesday, June 21, 2011 6:41 AMModerator -
are there any other ways to have my windows fixed sir?? pop ups are annoying me already T_TWednesday, June 22, 2011 12:56 AM
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"ihatenumbers" wrote in message news:801c64e2-6fd0-4566-9430-ce57d5f9dbf5...are there any other ways to have my windows fixed sir?? pop ups are annoying me already T_T
See my earlier response (before Rishinder stuck his oar in)
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothWednesday, June 22, 2011 1:01 AMModerator