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Vista Home Basic Install & Vista Home Premium Product Key RRS feed

  • Question

  • My hard drive crashed while I was traveling, and I had it replaced by a shop out of town.  Vista Home Premium was my OEM system, and the COA is affixed to my laptop.  The shop that replaced the hard drive installed Vista Home Basic as the OS.  I'm being asked to activate the software, but it (understandibly) won't accept my Vista Home Premium Product Key.  I do have a system restore disk for my OEM system, but that will erase all my data and that's not an acceptable alternative.  1) Is there a way to activate the Basic OS with my Premium key? 2) If not, what alternatives do you suggest? 3) Will my system suddenly stop working if I can't solve the issue in the next couple of days?  Thanks. 



    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-4WD8X-M9WM7-CH4CG
    Windows Product Key Hash: EkdqJZ28Y9zyrh7DU/lHNjTXlQY=
    Windows Product ID: 89572-OEM-7332166-00096
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.002
    ID: {5DE95F4B-50EA-4DA3-B9DD-0C372AC2E534}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Basic
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.100608-0458
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office FrontPage 2003 - 100 Genuine
    Microsoft Office Professional Plus 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Owner\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{5DE95F4B-50EA-4DA3-B9DD-0C372AC2E534}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-CH4CG</PKey><PID>89572-OEM-7332166-00096</PID><PIDType>2</PIDType><SID>S-1-5-21-574348678-2607051573-153370836</SID><SYSTEM><Manufacturer>Gateway                         </Manufacturer><Model>MT6840                          </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>77.14   </Version><SMBIOSVersion major="2" minor="4"/><Date>20070519000000.000000+000</Date></BIOS><HWID>40333507018400EE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>GATEWA</OEMID><OEMTableID>SYSTEM  </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91170409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office FrontPage 2003</Name><Ver>11</Ver><Val>F72B4A5354D5F3</Val><Hash>OehL4W/h8433ggdWziA9pV3O2zA=</Hash><Pid>72079-761-2856833-55353</Pid><PidType>1</PidType></Product><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>97EEA13055DBD88</Val><Hash>l52+nKrGvACBnFxfWuUxf0Buxn0=</Hash><Pid>89409-708-7316263-65759</Pid><PidType>14</PidType></Product></Products><Applications><App Id="17" Version="11" Result="100"/><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomeBasic edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: 199086aa-6cb8-4e5b-b698-f2be56f1e8ee
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89572-00146-321-600096-02-1033-6001.0000-2142010
    Installation ID: 004096047504797715348315810725321366377120137631161102
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: CH4CG
    License Status: Initial grace period
    Time remaining: 7020 minute(s) (4 day(s))

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: OAAAAAEABAABAAIAAQABAAAAAwABAAEAnJ/C8hBMZJU2F+IVSOTSi6hWzk/y9NyMUH8AvqxW9Eg=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC GATEWA SYSTEM  
      FACP GATEWA SYSTEM  
      HPET GATEWA SYSTEM  
      BOOT GATEWA SYSTEM  
      MCFG GATEWA SYSTEM  
      APIC GATEWA SYSTEM  
      SLIC GATEWA SYSTEM  
      SSDT GATEWA SYSTEM  


    Thursday, August 12, 2010 11:43 PM

Answers

  • 1) Is there a way to activate the Basic OS with my Premium key?

    A1) Unfortunately, no.

    2) If not, what alternatives do you suggest?

    A2) You will need to perform a full system recovery using your Gateway Windows Vista recovery disc.

    3) Will my system suddenly stop working if I can't solve the issue in the next couple of days?  

    A3)  You will no longer be able to log-in to your User Account.



    Carey Frisch
    Thursday, August 12, 2010 11:48 PM
    Moderator
  • 3) Will my system suddenly stop working if I can't solve the issue in the next couple of days?  

    A3)  You will no longer be able to log-in to your User Account.


    You will have access to your files, so you won't loss anything.
    Darin MS
    Friday, August 13, 2010 9:17 PM

All replies

  • 1) Is there a way to activate the Basic OS with my Premium key?

    A1) Unfortunately, no.

    2) If not, what alternatives do you suggest?

    A2) You will need to perform a full system recovery using your Gateway Windows Vista recovery disc.

    3) Will my system suddenly stop working if I can't solve the issue in the next couple of days?  

    A3)  You will no longer be able to log-in to your User Account.



    Carey Frisch
    Thursday, August 12, 2010 11:48 PM
    Moderator
  • 3) Will my system suddenly stop working if I can't solve the issue in the next couple of days?  

    A3)  You will no longer be able to log-in to your User Account.


    You will have access to your files, so you won't loss anything.
    Darin MS
    Friday, August 13, 2010 9:17 PM
  • Thanks for taking the time to answer.  Appreciate your help.
    Monday, August 16, 2010 1:43 AM
  • thanks for taking the time to respond.  Appreciate your help.
    Monday, August 16, 2010 1:44 AM
  • Hello rusa1555,

    The mgadiag report is also showing that you have a Volume Licensing installation of Office Professional Plus 2007 installed on your computer.

    Generally, that edition of Office is licensed to larger organizations such as business, educational institutions and government agencies, and when an average consumer has it installed, it often indicates that the consumer is the victim of nongenuine software.  Was this also installed by the shop that replaced the crashed hard disk drive?


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Monday, August 16, 2010 2:27 AM
  • yes it was.  I'll just take my original Office 2007 disks and reinstall.  Thanks for pointing that out to me.
    Tuesday, August 17, 2010 12:22 AM