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i wish to have a genuine windows xp.how can u help? RRS feed

  • Question

  • the need to have a genuine window xp keep popping up my computer all the time.moreover,i cant view any other site when am on line.what is the reason for this.

    Monday, September 3, 2007 10:11 AM

Answers

  • Please follow this diagnostic troubleshooting procedure:

    1. Download and run the MGA Diagnostic Tool:   http://go.microsoft.com/fwlink/?linkid=52012    

    2. After running the MGA Diagnostic Tool, click
        on the "Windows" tab and then click on "Copy".

    3. Next, visit the following website and create a post in the
        "WGA Validation Problems" forum and paste the
        results of the WGA Diagnostic Data in a detailed post.
        http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

    4. A WGA troubleshooting specialist will analyze the data and
        recommend an appropriate solution.

     

    Monday, September 3, 2007 1:51 PM
    Moderator