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CRM 2015 Outlook Error - only items in default microsoft outlook store can promoted RRS feed

  • General discussion

  • Folks:

    Since we upgraded to CRM 2015 whenever a CRM user opens his/her Outlook we get the below poppup messages. What I've noticed is it happens only when users have added the ARCHIVE Outlook data file to the Outlook. Is there a fix for this because this never happened in our earlier version CRM 2011.


    ERROR - Poppup

     Only items in the default Microsoft Outlook store can be promoted to Microsoft Dynamics CRM.Item Name=<Email Subject>

    Thanks !

    • Changed type sqldba20 Friday, May 8, 2015 1:38 PM
    Wednesday, May 6, 2015 1:35 PM