How to Recover Clip art RRS feed

  • Question

  • In Microsoft Word & PowerPoint I have tried to insert clip art & I keep getting the error code 0x80070312 Microsoft clip organizer access restricted by your administrator.  What can I do to fix this error & get clip art back???
    • Moved by Mike Kinsman Monday, July 28, 2014 5:14 PM off topic
    Friday, July 25, 2014 10:28 PM


All replies

  • Hi,

    Based on that error message, it's likely that your IT department has restricted the usage of clip art.

    If you're using your own personal computer and you're not in a domain environment, I'd ask your question over in the Office forums here:


    This forum is meant for feedback on the TechNet website/subscriptions, not product support.

    Good luck.

    Don't retire TechNet! - (Don't give up yet - 12,950+ strong and growing)

    • Proposed as answer by Just Karl Monday, July 28, 2014 10:10 PM
    • Marked as answer by Just Karl Monday, August 4, 2014 9:49 PM
    Monday, July 28, 2014 2:10 PM
  • Unfortunately your post is off topic here, in the TechNet Site Feedback forum, because it is not Feedback about the TechNet Website or Subscription.  This is a standard response I’ve written up in advance to help many people (thousands, really.) who post their question in this forum in error, but please don’t ignore it.  The links I share below I’ve collected to help you get right where you need to go with your issue.

    For technical issues with Microsoft products that you would run into as an end user of those products, one great source of info and help is http://answers.microsoft.com, which has sections for Windows, Hotmail, Office, IE, and other products. Office related forums are also here: http://office.microsoft.com/en-us/support/contact-us-FX103894077.aspx

    For Technical issues with Microsoft products that you might have as an IT professional (like technical installation issues, or other IT issues), you should head to the TechNet Discussion forums at http://social.technet.microsoft.com/forums/en-us, and search for your product name.

    For issues with products you might have as a Developer (like how to talk to APIs, what version of software do what, or other developer issues), you should head to the MSDN discussion forums at http://social.msdn.microsoft.com/forums/en-us, and search for your product or issue.

    If you’re asking a question particularly about one of the Microsoft Dynamics products, a great place to start is here: http://community.dynamics.com/

    If you really think your issue is related to the subscription or the TechNet Website, and I screwed up, I apologize!  Please repost your question to the discussion forum and include much more detail about your problem, that could include screenshots of the issue (do not include subscription information or product keys in your screenshots!), and/or links to the problem you’re seeing. 

    If you really had no idea where to post this question but you still posted it here, you still shouldn’t have because we have a forum just for you!  It’s called the Where is the forum for…? forum and it’s here: http://social.msdn.microsoft.com/forums/en-us/whatforum/

    Moving to off topic. 

    Thanks, Mik

    MSDN and TechNet Subscriptions Support

    Monday, July 28, 2014 5:13 PM