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Windows 7 activation issues RRS feed

  • Question

  • My old HP laptop has been acting up and I swapped the hard drive into a similar hardware platform and now I am getting activtion issues.

    Below is the the results from Mdiag.exe

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {8F289884-4560-4800-B8FE-0247B1EB4454}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.110408-1633
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{8F289884-4560-4800-B8FE-0247B1EB4454}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-2264859545-2815597896-1547329909</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Compaq Presario CQ50 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.24</Version><SMBIOSVersion major="2" minor="4"/><Date>20080813000000.000000+000</Date></BIOS><HWID>D0BB3607018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>1FDF0605B5F1D86</Val><Hash>GGryZqaTbA52dXCon1s0zv3Z4uE=</Hash><Pid>89388-707-0931852-65660</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800010-02-1033-7600.0000-2052011
    Installation ID: 005454437244267343049452133084540273142405914103722893
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 3Q6C9
    License Status: Notification
    Notification Reason: 0xC004F063.
    Remaining Windows rearm count: 1
    Trusted time: 7/24/2011 1:04:33 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:27:2011 00:18
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NgAAAAEAAgABAAIAAAABAAAABQABAAEAeqjyaWYten9CrbaZxgaC9AR2DtsgXIYtcoq+QSqF

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   INSYDE     
      FACP   HPQOEM  SLIC-MPC
      HPET   INSYDE  SLIC-MPC
      BOOT   INSYDE  INSYDE 
      MCFG   INSYDE     
      ASF!   INTEL    HCG
      SLIC   HPQOEM  SLIC-MPC
      SSDT   INTEL   SataAhci
      SSDT   INTEL   SataAhci

     

     

    Sunday, July 24, 2011 8:11 PM

Answers

  • That's because your copy of Windows was pirated from another computer and never will activate on this computer.  You are using an OEM SLP copy of Windows 7

    Windows Product ID Type: 2
    Windows License Type: OEM SLP

    OEM SLP copies are only valid when installed at the time the computer is manufactured.  The activation key ties to an SLIC table in the BIOS.

    SLIC HPQOEM SLIC-MPC

    The problem is that Windows 7 did not release to manufacturers until July 24, 2009 but your computer was manufactured on August 13. 2008, a year earlier.

    <Date>20080813000000.000000+000</Date>

    Obviously, there is no way this copy of Windows was installed at the factory.  Your copy of Windows 7 was copied from a computer built at least a year later.  The BIOS table reported in your computer is actually a simulation (hacked file) called an activation exploit.

    You need to restore the original Vista that shipped with your computer or purchase a full license copy of Windows 7.  Do not purchase from a discount reseller.  Tens of thousands of copies on eBay, the Amazon marketplace, and discount websites are counterfeit.

    If you ask HP to fix this HP will tell you to first restore the copy of Windows that shipped with this model.  If you need to, you can purchase recovery disks from HP or a third party like Recovery-Disks.com.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.


    Monday, July 25, 2011 1:45 AM
    Answerer

All replies

  • Try this:  Visit HP Support & Drivers web site and type in your HP Computer model number and look for an available BIOS update that includes support for Windows 7.  Download and install it. Restart your computer and let us know the result.
    Carey Frisch
    Sunday, July 24, 2011 9:38 PM
    Moderator
  • Hi Carey,

    I have updated the BIOS and it dit not fix the issue.

    Thanks.

    Sunday, July 24, 2011 10:19 PM
  •  

    You can reactivate your Windows 7 installation by performing the following:

    1. Click on the Start button and in the Start Search box type in: slui.exe 4

    2. Press the Enter key on your keyboard.

    3. Select your Country.

    4. Follow the instructions for phone activation (no charge).


    Carey Frisch
    Sunday, July 24, 2011 10:38 PM
    Moderator
  • I only have 3 options when the Windows Activation window comes up.

    -Buy a new product key online

    -Type a different product key

    -Contact HP to help resolve this problem

    I do not have any option to follow the phone activation.

    Thanks.

    Monday, July 25, 2011 12:57 AM
  • That's because your copy of Windows was pirated from another computer and never will activate on this computer.  You are using an OEM SLP copy of Windows 7

    Windows Product ID Type: 2
    Windows License Type: OEM SLP

    OEM SLP copies are only valid when installed at the time the computer is manufactured.  The activation key ties to an SLIC table in the BIOS.

    SLIC HPQOEM SLIC-MPC

    The problem is that Windows 7 did not release to manufacturers until July 24, 2009 but your computer was manufactured on August 13. 2008, a year earlier.

    <Date>20080813000000.000000+000</Date>

    Obviously, there is no way this copy of Windows was installed at the factory.  Your copy of Windows 7 was copied from a computer built at least a year later.  The BIOS table reported in your computer is actually a simulation (hacked file) called an activation exploit.

    You need to restore the original Vista that shipped with your computer or purchase a full license copy of Windows 7.  Do not purchase from a discount reseller.  Tens of thousands of copies on eBay, the Amazon marketplace, and discount websites are counterfeit.

    If you ask HP to fix this HP will tell you to first restore the copy of Windows that shipped with this model.  If you need to, you can purchase recovery disks from HP or a third party like Recovery-Disks.com.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.


    Monday, July 25, 2011 1:45 AM
    Answerer
  • Well, we tried.  See Mr. Barnhorst's reply.
    Carey Frisch
    Monday, July 25, 2011 2:04 AM
    Moderator
  • I will try again. As I stated I took my hard drive out of my HP bought from Frys and put it into a compaq of the same platform and it was a OEM.

    Thanks for the responses.

    Tuesday, July 26, 2011 2:25 AM
  •  I took my hard drive out of my HP bought from Frys and put it into a compaq

    But that is exactly what will not work.  Because the copy of Windows on the hard drive is tied to the motherboard of the HP you cannot just move it to a Compaq.  The BIOS flag for the Compaq is not the same as the one in the HP.  You need to put the hard drive back into the HP or you need to use the Compaq's recovery disk to restore the Compaq copy of Windows to the hard drive.  The copy that came with the HP has to stay installed on the HP and the copy that came with the Compaq has to stay installed on the Compaq.  If you want Windows 7 on the Compaq you need to purchase a Windows 7 upgrade or full license retail copy and install it there.

    While you could move the hard drive if a retail copy of Windows 7 was installed on the hard drive, you cannot do the same thing with a factory installed (OEM SLP) copy.  The fact that HP and Compaq are made by the same company does not change this.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Tuesday, July 26, 2011 2:36 AM
    Answerer