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Problem restoring email RRS feed

  • Question

  • I'm using Microsoft  office outlook. I recently re-installed Vista. I used restore and everything came back except my email. Anyone have any advice or need anymore info from me to answer?
    Friday, January 16, 2009 11:45 PM

Answers

  • Try restoring only your .pst files. From KB944171:
    To restore specific types of files, follow these steps:
    1. Click Restore files by file type.
    2. Click to select the check boxes next to the types of files that you want to restore, and then click Next.
    3. Click to select the check boxes next to the files that you want to restore, and then click Next

    Create a folder on your Desktop and use that folder as a restore location.  Then use the Import feature in Outlook to import the .pst files.

    If you are unable to complete the restore of your e-mail files you can contact support for help. How to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90


    Jim
    Saturday, January 17, 2009 2:09 AM
    Moderator

All replies

  • Hello  MarkBSr, this Microsoft Knowledge Base article explains how to restore Outlook .pst files from a One Care backup - http://support.microsoft.com/kb/943770 
    Jim
    Saturday, January 17, 2009 12:52 AM
    Moderator
  • I can't find the .pst files in the backup.
    Saturday, January 17, 2009 1:19 AM
  • Try restoring only your .pst files. From KB944171:
    To restore specific types of files, follow these steps:
    1. Click Restore files by file type.
    2. Click to select the check boxes next to the types of files that you want to restore, and then click Next.
    3. Click to select the check boxes next to the files that you want to restore, and then click Next

    Create a folder on your Desktop and use that folder as a restore location.  Then use the Import feature in Outlook to import the .pst files.

    If you are unable to complete the restore of your e-mail files you can contact support for help. How to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90


    Jim
    Saturday, January 17, 2009 2:09 AM
    Moderator