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Installing CRM 2011 Client receive error "Object reference not set to an instance of an object. " Windows 8.1, with Office 2013 and Office 365 for Cloud RRS feed

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  • 13:31:14|   Info| === Microsoft Dynamics CRM for Outlook Configuration Wizard logging started: 11/22/2013 1:31:14 PM ===
    13:31:14|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Initialize
    13:31:14|   Info| Client Configuration Wizard Version      : 5.0.9690.3739
    13:31:14|   Info| Client Configuration Wizard LanguageID   : 1033
    13:31:14|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized
    13:31:14|   Info| Query all rows in profile table
    13:31:14|   Info| Outlook is  initialized
    13:31:14|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized
    13:31:14|   Info| Client Configuration Wizard Running Mode : ReducedUI
    13:31:15|Warning| Client configuration failed with the exception : Cannot start the Microsoft Dynamics CRM for Outlook Configuration Wizard because the configuration file C:\Program Files\Microsoft Dynamics CRM\Default_Client_Config.xml is not valid. Contact your system administrator.    at Microsoft.Crm.Application.Outlook.Config.CommandLineArgs.ParseConfigFile(String configFileName, Deployments& deployments)
       at Microsoft.Crm.Application.Outlook.Config.ClientConfig.AddDeployment_ReducedUI()
       at Microsoft.Crm.Application.Outlook.Config.ClientConfig.Run(Boolean runInsideOutlook)
    13:31:15|   Info| Configuration file Type : OnPremise.
    13:31:15|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo
    13:31:15|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetAllCRMOrgsInOutlookProfile
    13:31:15|   Info| Logon mapi store
    13:31:15|   Info| Logon admin service
    13:31:15|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
    13:31:15|   Info| Query all rows in msg service table
    13:31:15|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
    13:31:15|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.CleanUpDatastoreIfNeeded
    13:31:15|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.CleanUpDatastoreIfNeeded
    13:31:15|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo
    13:31:15|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm
    13:31:15|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm
    13:31:15|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData
    13:31:15|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls
    13:31:15|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls
    13:31:15|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData
    13:31:20|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm._testConnectionButton_Click
    13:31:20|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection
    13:31:20|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection
    13:31:20|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm._testConnectionButton_Click
    13:31:41|  Error| Exception : Object reference not set to an instance of an object.    at Microsoft.Crm.Passport.IdCrl.OnlineServicesFederationLogOnManager.GetConfigurationData(String item)
       at Microsoft.Crm.Passport.IdCrl.OnlineServicesFederationLogOnManager.GetConfiguration()
       at Microsoft.Crm.Outlook.ClientAuth.PassportAuthProvider`1.SignIn()
       at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.SignIn(Uri endPoint, Credential credentials, AuthUIMode uiMode, IClientOrganizationContext context, Form parentWindow, Boolean retryOnError)
       at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo.DeploymentInfo.LoadOrganizations(AuthUIMode uiMode, Form parentWindow, Credential credentials)
       at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo.LoadFederatedOrgs(OrganizationDetailCollection orgs, Credential& credential)
       at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo.LoadOrganizations(AuthUIMode uiMode, Form parentWindow)
       at Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadOrganizations(Boolean forceUI)
       at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)
    13:31:47|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm._testConnectionButton_Click
    13:31:47|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection
    13:31:47|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection
    13:31:47|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm._testConnectionButton_Click
    13:31:58|  Error| Exception : Object reference not set to an instance of an object.    at Microsoft.Crm.Passport.IdCrl.OnlineServicesFederationLogOnManager.GetConfigurationData(String item)
       at Microsoft.Crm.Passport.IdCrl.OnlineServicesFederationLogOnManager.GetConfiguration()
       at Microsoft.Crm.Outlook.ClientAuth.PassportAuthProvider`1.SignIn()
       at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.SignIn(Uri endPoint, Credential credentials, AuthUIMode uiMode, IClientOrganizationContext context, Form parentWindow, Boolean retryOnError)
       at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo.DeploymentInfo.LoadOrganizations(AuthUIMode uiMode, Form parentWindow, Credential credentials)
       at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo.LoadFederatedOrgs(OrganizationDetailCollection orgs, Credential& credential)
       at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo.LoadOrganizations(AuthUIMode uiMode, Form parentWindow)
       at Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadOrganizations(Boolean forceUI)
       at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)
    13:32:01|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Terminate
    13:32:01|   Info| Exit code: Default
    13:32:01|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Terminate
    13:32:01|   Info| === Microsoft Dynamics CRM for Outlook Configuration Wizard logging stopped: 11/22/2013 1:32:01 PM ===
    13:44:03|   Info| === Microsoft Dynamics CRM for Outlook Configuration Wizard logging started: 11/22/2013 1:44:03 PM ===
    13:44:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Initialize
    13:44:03|   Info| Client Configuration Wizard Version      : 5.0.9690.3739
    13:44:03|   Info| Client Configuration Wizard LanguageID   : 1033
    13:44:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized
    13:44:03|   Info| Query all rows in profile table
    13:44:03|   Info| Outlook is  initialized
    13:44:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized
    13:44:03|   Info| Client Configuration Wizard Running Mode : Normal
    13:44:04|   Info| Configuration file Type : OnPremise.
    13:44:04|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.MainForm.MainForm
    13:44:04|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo
    13:44:04|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetAllCRMOrgsInOutlookProfile
    13:44:04|   Info| Logon mapi store
    13:44:04|   Info| Logon admin service
    13:44:04|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
    13:44:04|   Info| Query all rows in msg service table
    13:44:04|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
    13:44:05|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.CleanUpDatastoreIfNeeded
    13:44:05|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.CleanUpDatastoreIfNeeded
    13:44:05|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo
    13:44:05|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.MainForm.MainForm
    13:44:05|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.MainForm.MainForm_Shown
    13:44:05|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.MainForm.AddServer
    13:44:05|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm
    13:44:05|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm
    13:44:05|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData
    13:44:05|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls
    13:44:05|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls
    13:44:05|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData
    13:44:16|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm._testConnectionButton_Click
    13:44:16|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection
    13:44:16|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection
    13:44:16|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm._testConnectionButton_Click
    13:44:33|  Error| Exception : Object reference not set to an instance of an object.    at Microsoft.Crm.Passport.IdCrl.OnlineServicesFederationLogOnManager.GetConfigurationData(String item)
       at Microsoft.Crm.Passport.IdCrl.OnlineServicesFederationLogOnManager.GetConfiguration()
       at Microsoft.Crm.Outlook.ClientAuth.PassportAuthProvider`1.SignIn()
       at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.SignIn(Uri endPoint, Credential credentials, AuthUIMode uiMode, IClientOrganizationContext context, Form parentWindow, Boolean retryOnError)
       at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo.DeploymentInfo.LoadOrganizations(AuthUIMode uiMode, Form parentWindow, Credential credentials)
       at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo.LoadFederatedOrgs(OrganizationDetailCollection orgs, Credential& credential)
       at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo.LoadOrganizations(AuthUIMode uiMode, Form parentWindow)
       at Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadOrganizations(Boolean forceUI)
       at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)
    Friday, November 22, 2013 9:51 PM

Answers