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CRM 2013 Outlook client error: This folder is not available offline RRS feed

  • Question

  • Hi,
    I have customized  this entities "Contacts" And "Account" to add some new fields.
    When i want to go offline i have this message "This folder is not available offline" ?
    What is the solution for this problem.

    Please Help.

    Friday, September 26, 2014 3:08 PM

All replies

  • There could be 2 reasons:-

    1. Check you permissiom for going offline in your security role.

    2. Check you have access to all related entities which are on the form of Account and contact in the datagroup.


    Regards Faisal

    Friday, September 26, 2014 3:29 PM
  • Thanx for reply.

    I have System admin level. can this role have this problem ?
    If yes how can i set ?

    Reagrds

    Friday, September 26, 2014 3:35 PM
  • Did you check below links

    http://sliong.wordpress.com/2012/08/07/crm-2011-outlook-this-folder-is-not-available-whe-working-offline/

    http://technet.microsoft.com/en-us/library/hh699813.aspx


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    Monday, September 29, 2014 2:48 AM
    Moderator