locked
Purchaced genuine copy online, but used incorrect email!!! RRS feed

  • Question

  • What can I do?  I just purchaced a genuine copy online, but I messed up the email... how can I get the product key?  I need it right away.
    Tuesday, August 15, 2006 6:31 PM

Answers

  • JediOrange,

    If you should have questions about your Genuine Advantage Kit order (including what the product key is… please refer to the contact listed below. Monday through Friday, between 8AM and 10PM ET, at (866-530-6599), toll free in the United States and Canada. You would have also received a complete order status link on the Web in the e-mail example provided below. You should have received an e-mail from service@microsoft.com and it will contain their 5x5 product key along with instructions for running the conversion tool.

    Tuesday, August 15, 2006 6:32 PM

All replies

  • JediOrange,

    If you should have questions about your Genuine Advantage Kit order (including what the product key is… please refer to the contact listed below. Monday through Friday, between 8AM and 10PM ET, at (866-530-6599), toll free in the United States and Canada. You would have also received a complete order status link on the Web in the e-mail example provided below. You should have received an e-mail from service@microsoft.com and it will contain their 5x5 product key along with instructions for running the conversion tool.

    Tuesday, August 15, 2006 6:32 PM
  • Thank you.
    Tuesday, August 15, 2006 6:37 PM