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Further.... THIS COPY OF WINDOWS IS NOT GENUINE - WHY? RRS feed

  • Question

  • Follow the instructions in the original thread...

    (If you Do Not access to the start button)

    1) Click the option Access computer with reduced functionality

    2) A Browser will open, type: %windir%\system32 into the address field

    3) Find the file cmd.exe

    4) Right Click on the cmd.exe and select Run as Administrator

    5) Type: cscript %windir%\System32\slmgr.vbs /ilc %windir%\System32\licensing\ppdlic\Security-Licensing-SLC-ppdlic.xrm-ms

    6) Hit the Enter key

    7) Reboot 2 times


    Repeat a couple of times, and it says "license file installed successfully" ....
    I reboot twice...
    Still says not genuine --- nothing has changed....

    Please help
    Tuesday, November 27, 2007 9:52 PM

Answers

  • Hi n4syth,

     

     It appears that to resolve your issue, you must Activate Windows using the "Activate by Phone" method. Please follow the below option that that best fix your given issue scenario:

     

    a) If you have access to the Start button: Click the Start button, and type in "slui.exe 4" in the search field and then press the "Enter" key. This will bring up the Activate by Phone dialog window. Follow the steps provided by the window. The phone activation process should only take about 6 minutes.

     

    b) If you do not have access to the Start button: Reboot and login to Vista, a dialog window will come up. In that window, click the option "Access computer with reduced functionality". Once you do that, Internet Explorer or Firefox browser will open. In the address bar type "c:\windows\system32\cmd.exe" press enter, a new window will come up, type: slui 4 and hit enterand follow steps to Activate over the Phone.

     

    NOTE: The key to this process is that you need to talk to a Live Activation Rep! When you first call, you will be interacting with an Automated Voice, either select the option to talk to a Live Rep or if there is no option, do not enter any numbers. This should force the automated voice to tansfer you to a Live Rep.

     

    Thank you,
    Darin Smith
    WGA Forum Manager

    Thursday, November 29, 2007 10:02 PM
  • Just a quick follow-up of what happened with this computer....
    I did as you suggested using option b) as I had very limited services. I phoned, spoke to a person and completed the activation. Yeah!..... except once that was done, while I now had a desktop and icons, down in the right hand corner it still said that it was not genuine. I rebooted and no change... then I decided to try Carey's suggestion again and I went to www.microsoft.com/genuine, clicked on Validate Windows and it worked. It is now activated and validated, no more messages and is recognized as genuine.
    Thanks for your help!
    Saturday, December 1, 2007 12:36 AM

All replies

  • Please visit http://www.microsoft.com/genuine/ and click on Validate Windows.  Next, restart your computer. Does this technique solve your issue?

     

    Tuesday, November 27, 2007 10:32 PM
    Moderator
  • N4syth,

     

      Would you post your Diagnostic Report again? Since you are using a diffrent User Name, I am unable to find your original post.

     

    Thank you,

    Darin Smith

    WGA Forum Manager

     

    Tuesday, November 27, 2007 10:34 PM
  • No, it didn't work.
    Went in using "Access your computer with reduced functionality" went to the site, chose Validate Windows. Got the message -"This copy of Windows did not pass genuine validation."
    Have also tried entering the key using "type a different product key" but it won't take it....
    Wednesday, November 28, 2007 6:58 PM
  • Sorry, I haven't posted a Diagnostic Report. I was referring to another thread that appeared to have the answer to my problem.
    What type of Diagnostic Report would you like posted?


    Wednesday, November 28, 2007 7:05 PM
  • Diagnostic Report (1.7.0066.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Online Validation Code: 0xc004c4a8
    Cached Validation Code: 0xc004c4a8
    Windows Product Key: *****-*****-K7QGK-PHW93-HJP89
    Windows Product Key Hash: 7rfY5W+9sotl5UBps40VvYlJb00=
    Windows Product ID: 89578-OEM-7215607-53024
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {82E330FB-3852-4C9A-94C1-8254DCD27DE5}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.070828-1515
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2989-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{82E330FB-3852-4C9A-94C1-8254DCD27DE5}</UGUID><Version>1.7.0066.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HJP89</PKey><PID>89578-OEM-7215607-53024</PID><PIDType>8</PIDType><SID>S-1-5-21-1708171099-2141613528-1457085154</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv9000 (RU313UA#ABL)  </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.27    </Version><SMBIOSVersion major="2" minor="4"/><Date>20070118000000.000000+000</Date></BIOS><HWID>4E803E07018400EE</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

     

     

    Wednesday, November 28, 2007 7:19 PM
  • Hi n4syth,

     

     It appears that to resolve your issue, you must Activate Windows using the "Activate by Phone" method. Please follow the below option that that best fix your given issue scenario:

     

    a) If you have access to the Start button: Click the Start button, and type in "slui.exe 4" in the search field and then press the "Enter" key. This will bring up the Activate by Phone dialog window. Follow the steps provided by the window. The phone activation process should only take about 6 minutes.

     

    b) If you do not have access to the Start button: Reboot and login to Vista, a dialog window will come up. In that window, click the option "Access computer with reduced functionality". Once you do that, Internet Explorer or Firefox browser will open. In the address bar type "c:\windows\system32\cmd.exe" press enter, a new window will come up, type: slui 4 and hit enterand follow steps to Activate over the Phone.

     

    NOTE: The key to this process is that you need to talk to a Live Activation Rep! When you first call, you will be interacting with an Automated Voice, either select the option to talk to a Live Rep or if there is no option, do not enter any numbers. This should force the automated voice to tansfer you to a Live Rep.

     

    Thank you,
    Darin Smith
    WGA Forum Manager

    Thursday, November 29, 2007 10:02 PM
  • Just a quick follow-up of what happened with this computer....
    I did as you suggested using option b) as I had very limited services. I phoned, spoke to a person and completed the activation. Yeah!..... except once that was done, while I now had a desktop and icons, down in the right hand corner it still said that it was not genuine. I rebooted and no change... then I decided to try Carey's suggestion again and I went to www.microsoft.com/genuine, clicked on Validate Windows and it worked. It is now activated and validated, no more messages and is recognized as genuine.
    Thanks for your help!
    Saturday, December 1, 2007 12:36 AM