Visio 2016 - Shape Stencil not displaying properly RRS feed

  • Question

  • Hi

    I have been using Visio for years. However, for some reason under 'Shapes' I can only see the 'search shapes' box. If I click on 'more shapes' most of the time nothing happens! 

    Occasionally it displays the stencil shape window, as a floating window, that I am used to seeing permanently under the Stencil Shape menu - how do I get it back to permanently appear under the Stencil Shape view? 

    For some reason I am unable to upload a screenshot - says I need to verify my account, which I have done before and uploaded questions before. Very frustrating!

    Am I asking this in the wrong forum? If so, where is the right forum? Thanks.

    Tuesday, May 19, 2020 1:21 PM