Unable to installe Microsoft CRM add-in on CRM server RRS feed

  • Question

  • Hi All,

    I am getting following error when I installe CRM 2013 outlook plugin,

    {Info| Launching external process:


    09:46:32|   Info|   WorkingDir: <C:\\CrmSqlSetup>

    09:47:05|   Info| Installation of Microsoft SQL Server Express Edition 2008 (CRM) failed. Exit code: 2226323457. Result: Unknown exit code 2226323457

    09:47:05|   Info| Resuming automatic updates}

    Best Regards,


    Wednesday, March 12, 2014 5:26 PM

All replies

  • Have you tried the possible fixes in either of these threads:



    Hope this helps.
    Adam Vero, Microsoft Certified Trainer | Microsoft Community Contributor 2011
    UK CRM Guru Blog

    Wednesday, March 12, 2014 7:51 PM
  • Can I know the steps how to install Microsoft Dynamic CRM 2013 for Outlook, I wanted to setup server to support
    Saturday, March 15, 2014 6:35 AM
  • I resolved the issue by installing CRM for outlook without offline mode on server, its completed. I am having issue now unable to connect from externally, my local server CRM outlook connector is working well.

    Best Regards,


    Saturday, March 15, 2014 10:50 AM
  • Ah, yes, installing the Outlook client on the web server itself might be problematical, especially if you try and install offline capability (I did not spot from the question title that you were doing that). Is the CRM server also the SQL server for this test setup?

    For external access, what port are you using for the CRM web server? Have you added an inbound exception to Windows Firewall for this port if it is not 80 or 443 (ge if you used the default 5555)?

    Hope this helps.
    Adam Vero, Microsoft Certified Trainer | Microsoft Community Contributor 2011
    UK CRM Guru Blog

    Sunday, March 16, 2014 10:24 AM
  • I am using port 80. I have added fire wall inbound exception. I am able to access within the Domain computers. Problem is access outside via internet, CRM can access from outside network too, only problem not connecting outlook connector.
    Sunday, March 16, 2014 3:19 PM
  • I suspect you need to read the implementation guide more thoroughly to gain a better insight into planning and deploying CRM, instead of trying to fix problems one at a time.

    You want to use port 80, unsecured, to connect to you main business application full of confidential information?

    Probably not. HTTPS would be a lot smarter.

    To deploy CRM properly and access from outside the domain you need to configure this as an internet facing deployment (IFD).

    While you may be able to connect from a browser and provide windows credentials via a prompt (in an insecure manner if you use port 80 for this), the Outlook client won't do that.

    Hope this helps.
    Adam Vero, Microsoft Certified Trainer | Microsoft Community Contributor 2011
    UK CRM Guru Blog

    Monday, March 17, 2014 3:08 PM
  • How do you connect to the CRM externally and what URL have you set up for the CRM server in the deployment manager? To be able to connect the outlook client you need to use the url set in the deployment manager, for some reason it's not as picky when you browse to the CRM.

    Adam's thoughts are very good regarding security, mine are more on the technical connection part. It will work if you have connected to the domain with a VPN though.


    Rickard Norström Developer CRM-Konsulterna
    Swedish Dynamics CRM Forum: http://www.crmforum.se
    My Blog: http://rickardnorstrom.blogspot.se

    Tuesday, March 18, 2014 7:53 AM
  • Hi Adam,

    Thanks for the information, Do you have any guide to do this? is it possible to setup using IP address without having domain name, I have setup IP address to public web access is working well, 

    When I try to connect CRM outlook get following error.

    Wednesday, March 19, 2014 3:52 PM
  • HOw to change add extra port to use externally to CRM 2013
    Saturday, March 22, 2014 4:25 PM