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Why Can't I get Live OneCare to INstall? RRS feed

  • Question

  • Bought the computer in Singapore and used Live OneCare. Am back in US and paid for subscription this am. I got confirmation email and cannot get to the site for billing.microsoft.com to confirm. I did uninstall the old one.  Now what can I do to make the subscription I paid for to work?
    Sunday, October 4, 2009 1:17 AM

Answers

  • Bought the computer in Singapore and used Live OneCare. Am back in US and paid for subscription this am. I got confirmation email and cannot get to the site for billing.microsoft.com to confirm. I did uninstall the old one.  Now what can I do to make the subscription I paid for to work?

    You need to sign-in the email address or Windows Live ID you used to pay for the subscription into OneCare by clicking "Subscribe" in the interface.
    Crimson Spectrum at http://aiscer.spaces.live.com
    Sunday, October 4, 2009 2:35 AM