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Removing Synchronized CRM contacts from Outlook RRS feed

  • Question

  •  

     We have synchronized CRM contacts in outlook but it seems that it has brought lots of unwanted contacts in the outlook from CRM.

    We have removed synchronized settings for the contacts entity now but we want to remove all the unwanted existing CRM contacts in the Outlook only.

    Is there any easy way to do this?

    Friday, February 6, 2009 4:38 PM
    Answerer

Answers

  • Hi Mayank, if you have changed the data filter groups and then synchronised Outlook with CRM, any CRM-tracked contacts who no longer meet the filter group criteria should be removed.

    Alternatively, you'll have to delete them manually. Sory by category is probably the easiest way to achieve this, but it'll take you some time to manually delete 10k contacts from Outlook and then delete them again from the user's Deleted Items folder.

    Regards, Neil
    Tuesday, February 10, 2009 9:39 AM
    Moderator

All replies

  • Is there any reason you can't just go into Outlook and delete the unwanted contacts?  Since you have turned off they sync, there is little danger of creating issues in CRM for those contacts.
    Friday, February 6, 2009 6:00 PM
  • You can work out which are the synched ones by sorting by the icon or through the categories. It should then be a case of hightlighting and deleting them.

    Leon Tribe
    Want to hear me talk about all things CRM? Check out my blog
    • Proposed as answer by Leon TribeMVP Tuesday, February 10, 2009 9:50 PM
    Friday, February 6, 2009 9:21 PM
  • Actually there are more than 10k contacts records are synchronized, so deleting manually option is really not feasible.

    Also client is using Outlook 2003 with SP3 where you cannot easily identify between the Outlook records or CRM Records with just icon.


    Anyways, thanks for your response. 

    Any more ideas?

    Monday, February 9, 2009 5:04 PM
    Answerer
  • Hi Mayank, if you have changed the data filter groups and then synchronised Outlook with CRM, any CRM-tracked contacts who no longer meet the filter group criteria should be removed.

    Alternatively, you'll have to delete them manually. Sory by category is probably the easiest way to achieve this, but it'll take you some time to manually delete 10k contacts from Outlook and then delete them again from the user's Deleted Items folder.

    Regards, Neil
    Tuesday, February 10, 2009 9:39 AM
    Moderator