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Volume License Key (cont.) RRS feed

  • Question

  • Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Blocked VLK
    Detailed Status: N/A
    Windows Product Key: *****-*****-JBKB4-DQMB2-9GTJ3
    Windows Product Key Hash: Rusm4mU3yLULavai+4rIIxf+itk=
    Windows Product ID: 76487-650-3428657-23717
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: 178ed2d8-1ef5-4b96-b311-a384588b57be
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.7.18.5
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 3
    File Exists: Yes
    Version: 1.7.18.5
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-469-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>178ed2d8-1ef5-4b96-b311-a384588b57be</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-9GTJ3</PKey><PID>76487-650-3428657-23717</PID><PIDType>1</PIDType><SID>S-1-5-21-1993962763-813497703-1708537768</SID><SYSTEM><Manufacturer>Compaq</Manufacturer><Model>iPaq</Model></SYSTEM><BIOS><Manufacturer>Compaq</Manufacturer><Version>686J5 v2.05</Version><SMBIOSVersion major="2" minor="3"/><Date>20000707000000.000000+000</Date></BIOS><HWID>ACD635A70184603A</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

    Tuesday, April 24, 2007 12:59 AM

Answers

  • Will B.K.,

    Right now, your Compaq iPaq computer has a Volume Licensing edition of XP Pro installed (Line 8), and that installation was done with a now-blocked Volume Licensing Key (VLK) (Line 2).  VLKs are blocked by Microsoft at the request of the original keyholder for such reasons as the key was lost, stolen, compromised, misused, or expired.  Also, MS may have blocked the key if it notices a pattern of misuse, ie, more installations of XP using that key than authorized.

    As a rule, VL editions of XP should not be sold to individual consumers.  Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers.  Also, Volume Licenses for Windows XP are Upgrade licenses ONLY and cannot be used as the original or base license for a new computer.

    This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.

    Look on the computer or in the materials that came with your computer to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or for another verison of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?    In your case we would expect to see "Compaq."

    4.  DO NOT post the Product Key.

    Not sure what to look for?  Click here:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Tuesday, April 24, 2007 2:00 PM
  • Will B.-K.

     

    It looks like the computer came with a licensed installation of Windows 2000 Professional.  You may want to contact HP_Compaq to see if they can sell you a Recovery/Reinstallation CD, but chances are since the computer is that old they won't have anything for it.

     

    If you know anyone from whom you can borrow a Windows 2000 Pro systembuilder/OEM CD, you can use that CD to do a clean installation of W2K onto the computer using the Product Key on the CoA label.

     

    The computer is NOT licensed to run any edition of XP, so if you want to run XP your oprtions would include participating int he Genuine Windows Offer and buying a WGA Kit, or purchasing a retail or OEM copy of XP from a trusted local or online retailer.

    Saturday, May 5, 2007 7:13 PM

All replies

  • Will B.K.,

    Right now, your Compaq iPaq computer has a Volume Licensing edition of XP Pro installed (Line 8), and that installation was done with a now-blocked Volume Licensing Key (VLK) (Line 2).  VLKs are blocked by Microsoft at the request of the original keyholder for such reasons as the key was lost, stolen, compromised, misused, or expired.  Also, MS may have blocked the key if it notices a pattern of misuse, ie, more installations of XP using that key than authorized.

    As a rule, VL editions of XP should not be sold to individual consumers.  Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers.  Also, Volume Licenses for Windows XP are Upgrade licenses ONLY and cannot be used as the original or base license for a new computer.

    This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.

    Look on the computer or in the materials that came with your computer to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or for another verison of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?    In your case we would expect to see "Compaq."

    4.  DO NOT post the Product Key.

    Not sure what to look for?  Click here:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Tuesday, April 24, 2007 2:00 PM
  • It actually says Windows 2000 Professional 1-2 CPU. It does not have OEM Software or Product on the label. it does not have the word  Compaq on it.
    Saturday, May 5, 2007 4:04 AM
  • please give me prodect suported key
    Saturday, May 5, 2007 11:46 AM
  • Will B.-K.

     

    It looks like the computer came with a licensed installation of Windows 2000 Professional.  You may want to contact HP_Compaq to see if they can sell you a Recovery/Reinstallation CD, but chances are since the computer is that old they won't have anything for it.

     

    If you know anyone from whom you can borrow a Windows 2000 Pro systembuilder/OEM CD, you can use that CD to do a clean installation of W2K onto the computer using the Product Key on the CoA label.

     

    The computer is NOT licensed to run any edition of XP, so if you want to run XP your oprtions would include participating int he Genuine Windows Offer and buying a WGA Kit, or purchasing a retail or OEM copy of XP from a trusted local or online retailer.

    Saturday, May 5, 2007 7:13 PM