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Windows cannot find the host name "xxxxxx" using DNS RRS feed

  • Question

  • I am running into the above error when i try and connect from my work laptop only (wife's laptop and my desktop connect just fine).  Can someone please help a newbie to WHS? 

    --------------------------------------------------------------

    Microsoft Windows [Version 6.0.6001]
    Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>ipconfig/all

    Windows IP Configuration

       Host Name . . . . . . . . . . . . : L-R8701182
       Primary Dns Suffix  . . . . . . . : amd.com
       Node Type . . . . . . . . . . . . : Peer-Peer
       IP Routing Enabled. . . . . . . . : No
       WINS Proxy Enabled. . . . . . . . : No
       DNS Suffix Search List. . . . . . : amd.com

    Ethernet adapter Local Area Connection 3:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Bluetooth Personal Area Network
       Physical Address. . . . . . . . . : 00-03-7A-xx-xx-xx
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wireless Network Connection:

       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Atheros AR5006EXS Wireless Network Adapte
    r
       Physical Address. . . . . . . . . : 00-21-63-xx-xx-xx
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
       Link-local IPv6 Address . . . . . : fe80::148b:a70c:67c5:e484%10(Preferred)
       IPv4 Address. . . . . . . . . . . : 192.168.2.100(Preferred)
       Subnet Mask . . . . . . . . . . . : 255.255.255.0
       Lease Obtained. . . . . . . . . . : Sunday, December 28, 2008 6:38:29 PM
       Lease Expires . . . . . . . . . . : Monday, December 29, 2008 6:38:29 PM
       Default Gateway . . . . . . . . . : 192.168.2.1
       DHCP Server . . . . . . . . . . . : 192.168.2.1
       DNS Servers . . . . . . . . . . . : 192.168.1.254
       NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Marvell Yukon 88E8055 PCI-E Gigabit Ether
    net Controller
       Physical Address. . . . . . . . . : 00-17-42-xx-xx-xx
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 11:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : isatap.{B07CDE7A-E36C-456E-937E-99A2B617B
    A3E}
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 18:

       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
       Physical Address. . . . . . . . . : 02-00-54-55-4E-01
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
       IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e50:1c18:2987:3f57:fd9b(Pref
    erred)
       Link-local IPv6 Address . . . . . : fe80::1c18:2987:3f57:fd9b%12(Preferred)
       Default Gateway . . . . . . . . . : ::
       NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter Local Area Connection* 20:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 22:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : 6TO4 Adapter
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 21:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : isatap.{E45B8939-36DB-41FE-85B3-98E027A0C
    9C1}
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes

    Monday, December 29, 2008 1:03 AM

Answers

  • I'm assuming the active network is the 192.168.2.x one. It looks like the DNS is all going to 192.168.1.254 ... is this your router?
    Monday, December 29, 2008 1:54 AM
  • The DHCP server range describes the range of IP addresses that the router will hand out to its clients.  You don't need to change anything there.

    From the sound of what you said there, you were trying to change the external DNS server address that the router will use.  You do not want to enter the router's IP address there.  The router -rightly- told you that it wasn't valid, because you tried to tell it to use itself for DNS lookups.

    What make & model of router?
    [If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.]
    Monday, December 29, 2008 4:12 AM

All replies

  • Could you also post the same ipconfig /all output from one of the wife's machines, as well as from the WHS?
    [If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.]
    Monday, December 29, 2008 1:22 AM
  • Here is the one from my desktop:

    -----------------------------------------------------------------------------------------

    Microsoft Windows [Version 6.0.6000]
    Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>ipconfig/all

    Windows IP Configuration

       Host Name . . . . . . . . . . . . : BigPuma
       Primary Dns Suffix  . . . . . . . :
       Node Type . . . . . . . . . . . . : Hybrid
       IP Routing Enabled. . . . . . . . : No
       WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection 2:

       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Linksys LNE100TX(v5) Fast Ethernet Adapte
    r
       Physical Address. . . . . . . . . : xx-xx-xx-xx-xx-xx
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
       Link-local IPv6 Address . . . . . : fe80::b4b6:48f0:dd08:534d%10(Preferred)
       IPv4 Address. . . . . . . . . . . : 192.168.2.101(Preferred)
       Subnet Mask . . . . . . . . . . . : 255.255.255.0
       Lease Obtained. . . . . . . . . . : Sunday, December 28, 2008 6:15:00 PM
       Lease Expires . . . . . . . . . . : Monday, December 29, 2008 6:15:00 PM
       Default Gateway . . . . . . . . . : 192.168.2.1
       DHCP Server . . . . . . . . . . . : 192.168.2.1
       DHCPv6 IAID . . . . . . . . . . . : 33561200
       DNS Servers . . . . . . . . . . . : 192.168.1.254
       NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Marvell Yukon 88E8056 PCI-E Gigabit Ether
    net Controller
       Physical Address. . . . . . . . . : 00-1E-8C-0D-A3-4E
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection*:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : isatap.{E856A2D7-4BF5-4360-935E-B73435601
    A06}
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 2:

       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
       Physical Address. . . . . . . . . : 02-00-54-55-4E-01
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
       IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e50:10db:2901:3f57:fd9a(Pref
    erred)
       Link-local IPv6 Address . . . . . : fe80::10db:2901:3f57:fd9a%11(Preferred)
       Default Gateway . . . . . . . . . : ::
       NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter Local Area Connection* 10:

       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : isatap.{E0A260F6-4C1B-424A-981C-B493BDE41
    699}
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
       Link-local IPv6 Address . . . . . : fe80::5efe:192.168.2.101%20(Preferred)
       Default Gateway . . . . . . . . . :
       DNS Servers . . . . . . . . . . . : 192.168.1.254
       NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter Local Area Connection* 16:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : isatap.amd.com
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes

    Monday, December 29, 2008 1:34 AM
  • And the one from the WHS:

    --------------------------------------------------------------

    Microsoft Windows [Version 5.2.3790]
    (C) Copyright 1985-2003 Microsoft Corp.

    C:\Documents and Settings\Administrator>ipconfig/all

    Windows IP Configuration

       Host Name . . . . . . . . . . . . : drag-on
       Primary Dns Suffix  . . . . . . . :
       Node Type . . . . . . . . . . . . : Unknown
       IP Routing Enabled. . . . . . . . : No
       WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Intel(R) PRO/1000 GT Desktop Adapter
       Physical Address. . . . . . . . . : xx-xx-xx-xx-xx-xx
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
       IP Address. . . . . . . . . . . . : 192.168.2.102
       Subnet Mask . . . . . . . . . . . : 255.255.255.0
       Default Gateway . . . . . . . . . : 192.168.2.1
       DHCP Server . . . . . . . . . . . : 192.168.2.1
       DNS Servers . . . . . . . . . . . : 192.168.1.254
       Lease Obtained. . . . . . . . . . : Sunday, December 28, 2008 6:05:31 PM
       Lease Expires . . . . . . . . . . : Monday, December 29, 2008 6:05:31 PM

    Monday, December 29, 2008 1:37 AM
  • I'm assuming the active network is the 192.168.2.x one. It looks like the DNS is all going to 192.168.1.254 ... is this your router?
    Monday, December 29, 2008 1:54 AM
  • 192.168.2.X is the active network and that is how i access the router setup access page.  How do i know if 192.168.1.254 is my router?
    Monday, December 29, 2008 2:14 AM
  • As Evaders said:  that your clients are all being told to use a (most likely, non-existant) DNS server is an issue that needs to be corrected.
    Ideally, all of your machines should be looking to your router's LAN IP for DNS lookup (unless you're running an Active Directory domain, in which case, they point to the domain controller.  But, Im thinking that's not your case.)

    Log in to your router.  Take a look at the LAN and DHCP config pages (notably the latter.)  What's listed in the DNS field?
    If it's anything but 192.168.2.1 (and, I'm betting that it's going to be 192.168.1.254), then change it to 192.168.2.1
    Reboot one client PC, and run ipconfig /all again.  If the DNS entry is now correct (192.168.2.1), then repeat on the rest of your PCs, as well as the WHS.
    If it's not, please post back (with the output of ipconfig /all.)

    HTH,
    Chris
    [If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.]
    Monday, December 29, 2008 3:13 AM
  • well looked under the router site and the DHCP server is enabled with a startin IP address of 192.168.2.100 with a max number of dhcp users of 50.  there are three locations for static DNS servers and they are all set to 0.0.0.0.  I also do have a DynDNS account setup on the router.  Sorry i am throwing all of this data out there but just trying to hand out any helpful info.

    by the way tried changing one of the static DNS server to 192.168.2.1 and it gave me an error saying it was not valid.
    Monday, December 29, 2008 3:36 AM
  • The DHCP server range describes the range of IP addresses that the router will hand out to its clients.  You don't need to change anything there.

    From the sound of what you said there, you were trying to change the external DNS server address that the router will use.  You do not want to enter the router's IP address there.  The router -rightly- told you that it wasn't valid, because you tried to tell it to use itself for DNS lookups.

    What make & model of router?
    [If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.]
    Monday, December 29, 2008 4:12 AM
  • Linksys WRT54G
    Monday, December 29, 2008 4:22 AM
  • Hi,
    besides that potential wrong IP address for the DNS server (it is located in a private network, so could it be that you have configured it manually on the PCs, in case you cannot find it on the router configuation pages, or you use a DSL modem, which is not builtin into the router, but a separate unit or a separate security device between router and Internet?) you should also remove the Primary DNS Suffix and DNS Suffix Search list entry amd.com from the TCP/IP properties configuration, if possible, since this will attempt to resolve the names at the amd.com domain for this system via DNS.
    If this is not an option, you can try to edit the hosts file in Windows\system32\drivers\etc by adding a record for your Windows Home Server and after saving the change reboot (local Administrator permissions required, so better ask the Administrator at work to not break any rules before changing anything in the laptop configuration at all). This may resolve the name resolution issue, but is unsupported and may cause trouble as soon as your Windows Home Server changes it's IP address (or if you have forgotten at any time, that you performed that change).
    If you are behind a double NAT configuration at home (where that DNS server could be a sign for, since you do not complain, that Internet Access does not work), also the Remote Access from outside to your home server may not be possible.
    Best greetings from Germany
    Olaf

    Monday, December 29, 2008 4:42 AM
    Moderator