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  • Question

  • Windows 7 Ultimate X64 SP1.

     

    This just started popping up about 2 months ago.  My copy was genuine, I had purchased the OEM installation version from NewEgg.  So I figured maybe the key was added to the hacker list or something of the such.  I bought ANOTHER copy of Windows 7 and activated it by phone.

     

    I am still getting this error telling me that my version of Windows is not authentic.  Here's what the validation tool had to say:

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-FKHV4-PMXFV-DFBJX
    Windows Product Key Hash: 0Cr/3WM97MaAWbxz2F+p1oCQ6oE=
    Windows Product ID: 00426-OEM-9154351-96726
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {407D08F7-983E-4E2C-9125-858D15570807}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_rtm.101119-1850
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{407D08F7-983E-4E2C-9125-858D15570807}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-DFBJX</PKey><PID>00426-OEM-9154351-96726</PID><PIDType>3</PIDType><SID>S-1-5-21-4041806277-3685449196-3025518921</SID><SYSTEM><Manufacturer>OEM</Manufacturer><Model>OEM</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="5"/><Date>20101025000000.000000+000</Date></BIOS><HWID>5CF73707018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>9E715BFAD923F14</Val><Hash>FzD1h85zlqr9egIAwu9FpJQYtDU=</Hash><Pid>81602-906-8508894-68841</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:16:2011 23:12
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Not Registered - 0x80070005
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: QgAAAAMABgABAAEAAwACAAAAAgABAAEACrbm6k40Xhyq0WLDEm6ENPakRrwKVppMCA8wB96IVvaG9spxRuwie+qC

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            IntelR        AWRDACPI
      FACP            IntelR        AWRDACPI
      HPET            IntelR        AWRDACPI
      MCFG            IntelR        AWRDACPI
      HJKL            IntelR        AWRDACPI
      ZXCV            IntelR        AWRDACPI
      SSDT            INTEL        PPM RCM



    Wednesday, April 20, 2011 5:24 PM

Answers

  • "mrchacko28" wrote in message news:c2403a48-c225-4d9d-ad8d-8c3ff1792397...

    Windows 7 Ultimate X64 SP1.

     

    This just started popping up about 2 months ago.  My copy was genuine, I had purchased the OEM installation version from NewEgg.  So I figured maybe the key was added to the hacker list or something of the such.  I bought ANOTHER copy of Windows 7 and activated it by phone.

     

    I am still getting this error telling me that my version of Windows is not authentic.  Here's what the validation tool had to say:

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-FKHV4-PMXFV-DFBJX
    Windows Product Key Hash: 0Cr/3WM97MaAWbxz2F+p1oCQ6oE=
    Windows Product ID: 00426-OEM-9154351-96726
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010100.1.0.001


    Licensing Data-->
    Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".

     
    The error highlighted above is the cause of your problem - there are a couple of possible root causes which need to be addressed to fix the problem.
     
    1) you may have an over-zealous piece of security software which is not allowing access to teh named file (Norton is renowned for this type of problem)  What security sotware are you runnign?
    2) the file named is actually missing (unlikely, unless the security software removed it!)
    3) the Licensing store is corrupted....
     
    As a first fix, try the following...
    This is probably due to minor corruption in the Licensing store....
     
    Recreate the Licensing Store
        1) Click Start button.
        2) Type: CMD.exe into the 'Search programs and files' field
        3) Right-Click on CMD.exe and select Run as Administrator
        4) Type: net stop sppsvc   (It may ask you if you are sure, select yes)
        Note: the Software Protection service may not be running, this is ok.
        5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
        6) Type: rename tokens.dat tokens.bar
        7) Type: cd %windir%\system32
        8) Type: net start sppsvc
        9) Type: slui.exe
        10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.
     
    Reboot, then run MGADiag again, and post the report
     

     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, April 20, 2011 6:32 PM
    Moderator