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All Files in USB Drive Deleted RRS feed

  • Question

  • I scan my USB drive with onecare free trial, using Windows XP. But then all my files and document disappear & lost. Why this is happen? Is there any possible ways to get my files and document back?.

    Please help me.
    Tuesday, September 30, 2008 5:04 AM

Answers

  • It is possible that the drive has become corrupted. It is unlikely that the OneCare scan caused the problem. I suggest trying the following:

    1. Disconnect and reconnect the USB drive; check if the files now appear.

    2. Reboot the PC; check if the files now appear.

    3. Open Windows Explorer, right click the USB drive and select properties, then the Tools tab and the Check Now button in the Error Checking section.

    If none of these help and you believe that OneCare caused or contributed to the problem, please contact support.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    -steve

    Tuesday, September 30, 2008 1:06 PM
    Moderator