my windows says it none genuine

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  Hello jodkye,
  
  Is your laptop from a name-brand manufacturer?
  
  Does it have a Windows Certificate of Authenticity (CoA) affixed to the bottom?  If so, what version and edition of Windows is prined on the CoA?

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  For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp

  Thursday, August 27, 2009 3:06 AM
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  hi there well my notebook has a intel atom sticker on the front if that means anything. I dont have a windows certificate of authenticity affixed to the bottom . when i brought it on ebay it said it was running windows xp home, V5.1 service pack 3 if that helps. what does Geographically blocked PID mean?????
  

  Thursday, August 27, 2009 3:13 AM
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  my loptop its doing same  i brought 3 years  ago it was working good but from yesterday aper on the screen my windows its  none genuine
  

  Thursday, August 27, 2009 4:48 AM
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  Hello jodkye,
  
  

  Right now, your computer has a Volume Licensing edition of XP Pro installed (Line 10), and that installation was done with a now-geographically blocked Volume Licensing Key (VLK) (Line 2).  VLKs are blocked by Microsoft at the request of the original keyholder for such reasons as the key was lost, stolen, compromised, misused, or expired.  Also, MS may have blocked the key if it notices a pattern of misuse, ie, more installations of XP using that key than authorized.
  
  A geographically blocked key is blocked when it is detected in use outside of the worldwide geographic area(s) and/or region(s) covered by its VL Agreement.  The particular Product Key you are using, which ends in 2487J-KWKMF-RPWBY, is a widely pirated key, and it looks like it recently (end of March, 2009 for time zones other than USA, and very recently for some USA time zones) had a geographic block put on it to try to curb its use, which probably explains why it was showing as Genuine up until recently.

  Also note that the installed license for XP Pro is a Volume License.  As a rule, VL editions of XP should not be sold to individual consumers.  Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers.  Additionally, VL editions are Upgrade licenses ONLY, and therfore cannot be used as the primary or base license for a computer.

  This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.
  
  Regarding Office, please refer to the mgadiag extract below:
  OGA Data-->
  Office Status: 114 Blocked VLK 2
  Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
  OGA Version: Registered, 1.7.105.35
  Signed By: Microsoft
  Office Diagnostics: 025D1FF3-230-1

  According to the report, unfortunately your Office installation is also nongenuine, for the same reasons as your Windows installation.  It is an unauthorized installation of a Volume Licensing edition of Office 2003 Professional, and such installation was done with a widely pirated and now-blocked Volume Licensing Key.
  
  Consumer licenses for XP and Office will always be accompanied by Certificates of Authenticity (CoA), sometimes on the retail box in which retail product was purchased, and other times affixed to the computer (XP) or affixed to the CD folder (Office) when preinstalled by the computer's manufacturer/systembuilder.
  
  Since you do not have CoAs for either Office or XP, and given the fact that this is not a name-brand computer, it's pretty safe to conclude that the computer has never been licensed to run either Windows or Office.  The type of software piracy that you have been victimized by is called "hard-disk loading" where the seller installs pirated copies of Volume Licensed software on the computer and then sells the computer and the software to you as a package.  http://www.channelweb.co.uk/crn/news/2188866/microsoft-slams-hard-disk
  
  Your options at this point include:
  
  1.  Do nothing, the computer will continue to run Windows and Office, albeit with some annoying changes to its appearance.
  
  2.  Uninstall Windows and Office and install equivalent free open-source software.
  
  3.  Participate in the Windows Genuine Advantage and Office Genuine Advantage offers that provide genuine Windows and Office at significant discounts.  You should be seeing messaging to that effect on the computer.

  4.  Confront the seller of the computer and demand some sort of redress if the seller claimed or promised that the installed software was genuine, properly licensed Microsoft product; it is not.
  
  Good Luck!

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  For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp

  • Marked as answer by Darin Smith MS Thursday, August 27, 2009 5:49 PM

  Thursday, August 27, 2009 4:06 PM
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  Hello dannymex85,
  
  Please do not piggyback on other people's posts.
  
  Please create a new thread.  Follow these instructions when creating your own thread:
  We understand the inconvenience you are currently experiencing and would like to provide you with some self-help options we have made available for our customers. Please follow the steps outlined below as it could either resolve your issue or, if need be, provide us with additional information to determine the cause of this issue.

                                                        

  1.      Ensure you log onto the computer experiencing the issue with “Administrator” rights.

  2.      Next we would like to confirm that you are running the most current version of the Genuine Advantage control on your computer. In order to do this please follow the below link and choose the “Validate Windows” option.

   

  http://www.microsoft.com/genuine

   

  If the above steps did not resolve your issue lets continue with the steps below.

  If you could also please follow the steps outlined below, the diagnostics Web Site will attempt to resolve the validation errors you are experiencing with Windows.

  http://www.microsoft.com/Genuine/diag/RunDiags.aspx?displayLang=en

  Next follow the on-screen prompts to resolve the issue if any of the checks at the above site fail. If, after attempting to resolve the issue as per the instructions on the above site fails, please refer to the link below and run the MGA Diagnostics tool:

   

  http://go.microsoft.com/fwlink/?linkid=52012

   

  You will be prompted to either “Run” or “Save” the tool. Choose to “Run” the tool and follow the on-screen prompts. You will receive an “Internet Explorer-Security Warning” dialog box for the “Windows Genuine Advantage Diagnostic Tool”; you must choose to “Run” this tool when prompted.

   

  Once you are presented with the Diagnostics tool choose “Continue” to run the diagnostic report. If the “RESOLVE” button is available after running the diagnostics, please click “RESOLVE” to allow the diagnostic tool to attempt a repair.

   

  1.      After running the MGA Diagnostic tool, click on the “Windows” tab and then click on “Copy”.

  2.      Please return to this post and “Paste” the results here for additional review.

   

  Next, look on the computer itself, in the documentation you received with the computer or with your retail purchase of Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

  1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

  2.  Does it read "OEM Software" or "OEM Product" in black lettering?

  3.  Or, does it have the computer manufacturer's name in black lettering?

  4.  DO NOT post the full Product Key that may be printed on the CoA.

  Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

   

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  For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp

  Thursday, August 27, 2009 4:07 PM
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  thanks so much for your reply i am going to try and get my money back from the seller of my computer
  

  Tuesday, September 1, 2009 3:07 AM
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  Hello jodkye,
  
  Remember that eBay and PayPal have a 45-day window for filing a dispute, so if you are close to that please do not delay, file today!
  
  If you are beyond the 45-day window and you paid with a Credit Card thru PayPa, you will want to talk to the credit card company to see if they can help you file a chargeback to get a refund.
  
  Can you post a link to the eBay auction from which you pruchased this computer, or the eBay item number?

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  For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp

  Tuesday, September 1, 2009 3:12 AM