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i have updated windows today and now i get this copy of windows is not genuine.. RRS feed

  • Question

  • first of all sorry for my english.....im from belgium thats why :D

     

    but i have a problem......

    last week i have installated windows vista ultimate and i had a link of microsoft and filled in some thing and they have send me a code to my mail.....that i can use on 10 computers.

    but i have only used in on my pc and now with this update i cant play games and do the normal things on my pc...and the glass effect is gone and things like that....

     

    does anyone know what the problem is and how i can validate again for 30 days or uninstall that last update....

     

    i also have called microsoft with some phone number and filled in the numbers but when i enter next it said this copy of windows is not genuine.....

     

    tnx for your help if your helping me :D

     xxx

     

    Diagnostic Report (1.5.0723.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Detailed Status: 0x0
    Windows Product Key: *****-*****-BQGF3-KWRR9-9YMH2
    Windows Product Key Hash: pZ0g/5rtQbr36J1+poYlx5Wzu2o=
    Windows Product ID: 89580-140-6468272-70688
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6000.2.00010100.0.0.001
    ID: 56640582-0bac-4061-9474-e183be9dd341
    Is Admin: No
    AutoDial: Yes
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: N/A, hr = 0x80096010
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: Yes
    Version: 1.5.540.0
    WgaTray.exe Signed By: N/A, hr = 0x800b0100
    WgaLogon.dll Signed By: N/A, hr = 0x800b0100

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3175-80070002_025D1FF3-138-80041013_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>56640582-0bac-4061-9474-e183be9dd341</UGUID><Version>1.5.0723.1</Version><OS>6.0.6000.2.00010100.0.0.001</OS><PKey>*****-*****-*****-*****-9YMH2</PKey><PID>89580-140-6468272-70688</PID><PIDType>5</PIDType><SID>S-1-5-21-1757981266-963894560-725345543</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS P5ND2-SLI ACPI BIOS Revision 0501</Version><SMBIOSVersion major="2" minor="3"/><Date>20051228000000.000000+000</Date></BIOS><HWID>B3003007018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57335</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

     

     

     

    Friday, December 15, 2006 10:39 PM

Answers

  •  

    You need to uninstall your Frankenbuild of Windows Vista Ultimate RTM.

    In addition, i would recommend doing a clean format of your hard-drive, as the copy of Office you are using is currently non-genuine. Please go to www.microsoft.com/genuine to valiate both office and windows.

    We will not be able to provide support for modified systems.

     

    -phil

    Saturday, December 16, 2006 12:55 AM

All replies

  • You have two (2) problems:

    1. You can only install and activate Windows Vista on one (1) computer with the same Product Key.  You cannot use the same Product Key on more than one (1) computer.

    2. Your installed copy of Microsoft Office is non-genuine (Office Status: 114 Blocked VLK 2).  You need to remove it and purchase a "genuine" version of Microsoft Office.

    Friday, December 15, 2006 11:57 PM
    Moderator
  •  

    You need to uninstall your Frankenbuild of Windows Vista Ultimate RTM.

    In addition, i would recommend doing a clean format of your hard-drive, as the copy of Office you are using is currently non-genuine. Please go to www.microsoft.com/genuine to valiate both office and windows.

    We will not be able to provide support for modified systems.

     

    -phil

    Saturday, December 16, 2006 12:55 AM
  • i only have use this code on one computer......

    and i have uninstalled microsoft office but still i get the genuine message :'(

    but i still have a legal code so i must work right ?? can anybody help me to uninstall the genuine update cause i heard that the problem is the update?

     

     

    Saturday, December 16, 2006 9:10 AM
  • i dont wanna format my harddisk cause i want to keep it as it is :D

    and also a frankenbuild version hahahaha is that your own word for it........and i wanna to test vista for microsoft and i only did it for one week :S but they sai you can do it al full month or something

     

    but anyway.... how can i get to solve this problem untill i have the real vista...

    Saturday, December 16, 2006 9:14 AM