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  • Question

  • About a week ago, my computer slowed to a crawl. After checking resource usage, I found that windows live care anti virus was taking 70% of my cpu capacity. I turned it off and cpu is down from 90%+ to about 28%. What is going on?

    Regards,
    Jerry Julian

    PS: The specific offensive program was MsMpEng.exe, which I guess is a long time unresolved problem. I am running Vista.
    Monday, December 8, 2008 4:55 PM

Answers

  • I've moved your post to the anti-spyware topic folder, since msmpeng is the engine for OneCare's virus and spyware protection (and also the same for Defender and Forefront).

    The most likely cause of this problem is a conflict with other security software on the PC that is active or a program or service that is causing the engine to go into a "lock" condition trying to read a file or memory that is being updated in an unusual way.

    Please contact support for help with this problem.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    -steve

    Monday, December 8, 2008 8:27 PM
    Moderator