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If I reinstall Windows, will I be able to get genuine again if I dont have the DVD? RRS feed

  • Question

  • Problemm

    Hey guys there's something i wanna ask..
    my windows is win7 home pre and its original, but i have some problem there was a trojan program called Backdoor.Win64.ZAccess.aj its located on C:\Windows\assembly\GAC_64\Desktop.ini

    i try to fix it with kappersky but it wont work, so i want to try to reformat my laptop, but i wonder if i format the Windows and i reinstall it again, is it possible to genuine the windows if i dont have the DVD cause i got the pack from laptop instead...

    pls help im a newbie in this ~_~
    Thursday, November 17, 2011 3:14 PM

Answers

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  • "Hendrajaya" wrote in message news:c2a2bc04-1192-4404-bdc1-12072cc99471...
    Hey guys there's something i wanna ask..
    my windows is win7 home pre and its original, but i have some problem there was a trojan program called Backdoor.Win64.ZAccess.aj its located on C:\Windows\assembly\GAC_64\Desktop.ini

    i try to fix it with kappersky but it wont work, so i want to try to reformat my laptop, but i wonder if i format the Windows and i reinstall it again, is it possible to genuine the windows if i dont have the DVD cause i got the pack from laptop instead...

    pls help im a newbie in this ~_~
     
     
    Try using Malwarebytes Anti-Malware to clean the system.
    Download and install Malwarebytes Anti-Malware (www.malwarebytes.org ). Update it, but do NOT accept the offer of Real-Time protection (it may cause problems).
    Run a Full System Scan in your main user account, and Quick scans in any other account.
    Delete everything it finds. You may well find that Kaspersky complains a few times during the process – allow that to do its thing at the same time.
     
    As far as  a reformat is concerned, I’m a little confused.
    Are you saying that you previously installed the OS using the disk from a different machine?
    Or that you want to do so?
    Or that you are going to use disks created from the Recovery set for this machine?.
     
    If the last one, then it should include a valid Key for self-activation – no input required on your part.
     

     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, November 17, 2011 3:52 PM
    Moderator
  • If the copy of Windows that shipped with your computer is a preinstalled (OEM) copy of Windows, it is not valid for use in a virtual machine. An OEM license is permanently assigned to the first device on which it was installed (the Samsung). An OEM license may not be transferred to another device, including a virtual one. You need to purchase a full license copy of Windows 7 for use in VirtualBox, VMWare, WVPC, Parallels, or any other virtualization solution. Only retail Windows licenses are valid for use in VirtualBox.


    Thursday, November 17, 2011 4:09 PM
  • You would need to contact the manufacturer of your laptop and ask them for assistance in obtaining their OEM Windows 7 recovery or reinstallation disc.
    Carey Frisch
    Thursday, November 17, 2011 6:48 PM
    Moderator
  • Unfortunately, my computer has been infected with the same virus. Friend was using my pc when she must have clicked something. Tried running malwarebytes and updating the databases but it is not catching it. Kaspersky catches it and when I click the delete option  my windows will not boot up leaving me to restore back to the infected files. Any suggestions?? Running windows vista...
    Friday, November 18, 2011 8:25 AM
  • "ceramacist99" wrote in message news:108b9d65-9184-43d4-9ad2-60caa229b5fa...
    Unfortunately, my computer has been infected with the same virus. Friend was using my pc when she must have clicked something. Tried running malwarebytes and updating the databases but it is not catching it. Kaspersky catches it and when I click the delete option  my windows will not boot up leaving me to restore back to the infected files. Any suggestions?? Running windows vista...
     
    reboot to Safe Mode, and run Malwarebytes there – see if that helps.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, November 18, 2011 9:25 AM
    Moderator
  • Already tried that. Malwarebytes is still not picking it up. Any other suggestions?
    Friday, November 18, 2011 10:42 PM
  • "ceramacist99" wrote in message news:2430a5f0-aef9-44e9-89c2-8cbba6e490b2...
    Already tried that. Malwarebytes is still not picking it up. Any other suggestions?
     
    Go to the Kaspersky site and download their Removal Tool from here http://support.kaspersky.com/viruses/avptool2011?level=2 
     
    See if that helps.
    If not, then post in a specialist malware forum, or contact MS for assistance – Malware removal assistance is free.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Monday, November 21, 2011 10:27 PM
    • Marked as answer by Darin Smith MS Wednesday, November 23, 2011 8:57 PM
    Saturday, November 19, 2011 6:12 AM
    Moderator
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Wednesday, November 23, 2011 8:57 PM