Answered by:
PLEASE help error code [0x80070426]
Question
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hello tryin to figure out what happened im gettin a windows validation error of
[0x80070426] i have been reading around a little bit and was told to open the command prompt as the admin and type net start slsvc so i tryed this and i got this errorsystem error 54273the system can not find message text for message number 0xd401can some one please help!!??Diagnostic Report (1.7.0066.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50
Online Validation Code: 0x80070426
Cached Validation Code: N/A, hr = 0x80070426
Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
Windows Product ID: 89578-OEM-7332157-00061
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6000.2.00010300.0.0.003
CSVLK Server: N/A
CSVLK PID: N/A
ID: {8230F90B-7498-4567-B27A-3E194E9844BA}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.59.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6000.vista_gdr.071009-1548
TTS Error: M:20071221141614341-
Validation Diagnostic:
Resolution Status: N/ANotifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-2989-80070002_B4D0AA8B-531-645_B4D0AA8B-531-645Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
File Mismatch: C:\Windows\system32\user32.dll[6.0.6000.16438]Other data-->
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CFvScxq3fz8iPxa/CU3QtHvTvmUSdMO43zw5iczjEbVpBw31MVEwJQoNVlmdL3kLJ+UzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDA==Friday, December 21, 2007 10:24 PM
Answers
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Hi biggamer429,
Vista is in, what is called a 'Mod-Auth' Tamper state. There are 2 types of Mod-Auth tampers.
1) A critical system file was modified On Disk - What this means is that the file, located on the hard drive, was modified in some way. This can be caused by a malicious program (spyware, malware, virus) or by manual file modification (by a user of the system). There is also a very small chance that an Update may fail in mid-update and cause this type of issue. As a safety mechanism, Updates are made so that if they fail, they roll back any updating that was done before the failure, but there is an off-chance that the roll back did not occure.
2) A critical system file was modified In Memory - What this means is the file itself (on the hard drive) is un-modified, but the code, from that file, running in the system, was modified in some way. and is usually caused by a running program that is incompatible with Vista.
Because of the Mismatched files listed under the "File Scan Data-->" line of your Diagnostic Report, I beleive your issue is a On Disk Mod-Auth
So, what I would like to do is exclude a failed update as the cause of your issue. To do that, I would like you to uninstall/reinstall the update that correspond with mismatched critical system file seen in your Diagnostic Report under the "File Scan Data-->" line. (i.e. user32.dll[6.0.6000.16438] ) by following the below steps:
First, uninstall the updates:
1) Log into Vista in Safe Mode
2) Click 'Start' button, then Click 'Control Panel'.
3) Click 'Classic View' in the upper right of the Control Panel window.
4) Double-Click the icon named 'Programs and Features'.
5) Click the 'View installed updates' link in the upper right of the Program and Features window.
6) It may take some time for the list of Updates to appear, please wait.
7) Right-Click on the update 'KB925902' and select 'Unistall'.
8) Reboot into Normal Mode
Now, reinstall the updates:
(At this point, Vista may or may not be in reduced functionality, the below steps assume that Vista is in reduced functionality)
9) Log in to Vista and select the options that brings up the Internet Browser.
10) Go to http://www.microsoft.com/downloads
11) Search for KB925902
12) In the search results, click the update that has "KB925902" in the name.
13) Click the 'Download' button.
14) You will be given the choice to Save or Run, select Run
15) Reboot 2 times.
If no KB925902 Update was installed on your computer, I suggest running a Anti-Spyware/Malware and Anti-Virus program to see if this issue was maybe caused by a malicious program modifing the file.
And lastly, if none of these suggestions resolves your issue, open a (no cost) support request at http://go.microsoft.com/fwlink/?linkid=52029 for additional assistance.
Thank you,
Darin Smith
WGA Forum Manager
Friday, December 21, 2007 11:37 PM
