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I can not sign into Live Mesh "We need more information..." RRS feed

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  • Question

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    I am unable to log into live mesh.  The site is telling me that it needs my country/region.  I updated my country/region and try again, but still cant get in.

    thanks,
    Saturday, March 7, 2009 5:36 PM

Answers

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    Hi,

    The site may be having a bit of trouble realising that you've updated your region, try the following:

    1. totally sign out of Live.com and then back in, and try again

    Otherwise:

    2. delete all cookies related to live.com and mesh.com and try again
    3. wait a day or so, sometimes there are very specific outages that affect pinpoint areas of the service, such as these

    If after all this it still doesn't work, I would lodge a bug, and post the ID back here - someone from the team will then follow up with you and hopefully help you solve the problem!

    Oren
    • Proposed as answer by Ben [Live Mesh] Monday, March 9, 2009 4:45 PM
    • Marked as answer by PRJ Monday, March 9, 2009 4:47 PM
    Sunday, March 8, 2009 1:41 PM