Microsoft XP Pro fails validation but it is already activated

Answers

• 

  

  0

  Sign in to vote

  Hello SkippyDoodle,

  Here is a snippet of your mgadiag report:

  OGA Data-->

  Office Status: 101 Not Activated

  Microsoft Office XP Professional - 101 Not Activated

  OGA Version: Registered, 2.0.48.0

  Signed By: Microsoft

  Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-230-1_3E121E02-385-80004005_3E121E02-452-80004005_3E121E02-312-80004005

  As you mentioned, your installation of Office XP Pro is reporting as not activated.

  When Office XP (and to a lesser extent Office 2003) is having a hard time figuring out if it is activated or not, it usually means that the Office license file is corrupted or otherwise damaged.

  Please work thru the methods in this MS KB article:  http://support.microsoft.com/kb/903275

  Most people tell us that running the MS FixIt in Method 2 of the above article takes care of the problem.  Post back to let us know if it worked for you.

  ---

  Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97

  • Marked as answer by Carey FrischMVP Thursday, July 1, 2010 6:40 PM

  Thursday, July 1, 2010 3:44 PM
• 

  

  0

  Sign in to vote

  Thank you so much, I went to the link you provided and did the Method 2, Fix this problem. The when I went back into Microsoft Outlook it ask me to register, so I did and I re-ran the log and it now shows Office status and XP Pro as 100 Genuine, see below.

  Again thanks for your help, this has been driving me crazy for 2 weeks now.

  Diagnostic Report (1.9.0027.0):

  -----------------------------------------

  Windows Validation Data-->

  Validation Status: Genuine

  Validation Code: 0

  Cached Validation Code: N/A

  Windows Product Key: *****-*****-2MDY9-F6J9M-K42BQ

  Windows Product Key Hash: jY+nlE0RT38EEXpeUqSdQPABSQc=

  Windows Product ID: 76487-OEM-2211906-00101

  Windows Product ID Type: 2

  Windows License Type: OEM SLP

  Windows OS version: 5.1.2600.2.00010100.3.0.pro

  ID: {0680A766-D016-4E3E-A87B-8633F862D4B6}(3)

  Is Admin: Yes

  TestCab: 0x0

  LegitcheckControl ActiveX: Registered, 1.9.42.0

  Signed By: Microsoft

  Product Name: N/A

  Architecture: N/A

  Build lab: N/A

  TTS Error: N/A

  Validation Diagnostic: 025D1FF3-230-1

  Resolution Status: N/A

   

  Vista WgaER Data-->

  ThreatID(s): N/A

  Version: N/A

   

  Windows XP Notifications Data-->

  Cached Result: 0

  File Exists: Yes

  Version: 1.9.40.0

  WgaTray.exe Signed By: Microsoft

  WgaLogon.dll Signed By: Microsoft

   

  OGA Notifications Data-->

  Cached Result: N/A, hr = 0x80070002

  Version: 2.0.48.0

  OGAExec.exe Signed By: Microsoft

  OGAAddin.dll Signed By: Microsoft

   

  OGA Data-->

  Office Status: 100 Genuine

  Microsoft Office XP Professional - 100 Genuine

  OGA Version: Registered, 2.0.48.0

  Signed By: Microsoft

  Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

   

  Browser Data-->

  Proxy settings: N/A

  User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)

  Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe

  Download signed ActiveX controls: Prompt

  Download unsigned ActiveX controls: Disabled

  Run ActiveX controls and plug-ins: Allowed

  Initialize and script ActiveX controls not marked as safe: Disabled

  Allow scripting of Internet Explorer Webbrowser control: Disabled

  Active scripting: Allowed

  Script ActiveX controls marked as safe for scripting: Allowed

   

  File Scan Data-->

   

  Other data-->

  Office Details: <GenuineResults><MachineData><UGUID>{0680A766-D016-4E3E-A87B-8633F862D4B6}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-K42BQ</PKey><PID>76487-OEM-2211906-00101</PID><PIDType>2</PIDType><SID>S-1-5-21-2085919754-398662504-882667532</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>DSDT</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>786B0 v1.43</Version><SMBIOSVersion major="2" minor="3"/><Date>20080807000000.000000+000</Date><SLPBIOS>Compaq,Hewlett,Hewlett,Compaq</SLPBIOS></BIOS><HWID>BAA030E70184607C</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>2</stat><msppid></msppid><name>Hewlett-Packard</name><model>HP dc5000 SFF(PJ356UA)</model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>2CA36B5597F3C3E</Val><Hash>GPRaXkRK8VbUJBYG8SQtvTrMZL8=</Hash><Pid>54186-750-7553591-17787</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="10" Result="100"/><App Id="16" Version="10" Result="100"/><App Id="18" Version="10" Result="100"/><App Id="1A" Version="10" Result="100"/><App Id="1B" Version="10" Result="100"/></Applications></Office></Software></GenuineResults> 

   

  Licensing Data-->

  N/A

   

  Windows Activation Technologies-->

  N/A

   

  HWID Data-->

  N/A

   

  OEM Activation 1.0 Data-->

  BIOS string matches: yes

  Marker string from BIOS: 564A:Compaq Computer Corporation|160FA:Compaq Computer Corporation|1FFEA:Compaq Computer Corporation|F2AB:Compaq Computer Corporation|110AB:Compaq Computer Corporation|110AB:Compaq Computer Corporation|1FFEA:Hewlett-Packard Company|F2AB:Hewlett-Packard Company

  Marker string from OEMBIOS.DAT: Compaq,Hewlett,Hewlett,Compaq

   

  OEM Activation 2.0 Data-->

  N/A

   

   

  • Marked as answer by SkippyDoodle Thursday, July 1, 2010 6:28 PM

  Thursday, July 1, 2010 6:24 PM