Answered by:
lost my product key now I cant activate windows

Question
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I cant updated my computer it asked for genuine code I dont have itWednesday, March 7, 2007 6:59 PM
Answers
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Steve1969,
Please follow these steps for assistance:
Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.
Step 2 is to look on the computer or with the materials you received with the computer or with Windows to see if you have a Certificate of Authenticity (COA). If you have one, tell us about the COA. Tell us:
1. What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?
2. Does it read "OEM Software" or "OEM Product" in black lettering?
3. Or, does it have the computer manufacturer's name in black lettering?
4. DO NOT post the Product Key.
Not sure what to look for? See this page for reference: http://www.microsoft.com/resources/howtotell/en/coa.mspx
Wednesday, March 7, 2007 8:56 PM
All replies
-
Steve1969,
Please follow these steps for assistance:
Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.
Step 2 is to look on the computer or with the materials you received with the computer or with Windows to see if you have a Certificate of Authenticity (COA). If you have one, tell us about the COA. Tell us:
1. What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?
2. Does it read "OEM Software" or "OEM Product" in black lettering?
3. Or, does it have the computer manufacturer's name in black lettering?
4. DO NOT post the Product Key.
Not sure what to look for? See this page for reference: http://www.microsoft.com/resources/howtotell/en/coa.mspx
Wednesday, March 7, 2007 8:56 PM -
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {BCBF3701-B9C3-42A7-99B3-E57F6A2B327A}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.160121-1718
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{BCBF3701-B9C3-42A7-99B3-E57F6A2B327A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-860654348-3561061679-2659967295</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Studio 540 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>1.0.10</Version><SMBIOSVersion major="2" minor="5"/><Date>20090213000000.000000+000</Date></BIOS><HWID>78A13207018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>AS09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600400-02-1033-7601.0000-0282016
Installation ID: 011244014940649360215473237082394821169840120716216992
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: P4K27
License Status: Notification
Notification Reason: 0xC004F07C.
Remaining Windows rearm count: 5
Trusted time: 2/24/2016 7:20:28 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 2:23:2016 23:25
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MgAAAAEABAABAAIAAAABAAAAAQABAAEAonaIcqQFdJSENNALRrxKani32Gwm2Ja1TFg=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 021309 APIC1740
FACP 021309 FACP1740
HPET 021309 OEMHPET
MCFG 021309 OEMMCFG
SLIC DELL AS09
OEMB 021309 OEMB1740
GSCI 021309 GMCHSCI
SSDT DpgPmm CpuPm
- Proposed as answer by jivan729 Thursday, February 25, 2016 12:32 AM
- Unproposed as answer by Noel D PatonModerator Monday, March 28, 2016 6:34 PM
Thursday, February 25, 2016 12:25 AM