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Invalid Product Key Please look at my diagnostic report and advise me. OEM Software XP Pro RRS feed

  • Question

  • Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-683WD-KMMJG-M3VX3
    Windows Product Key Hash: 9FlKzcVyv0IT7kb0PudyyfWnAiM=
    Windows Product ID: 76487-011-8756772-22484
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {31BF6573-459C-4F94-9605-5EE9177DC4AA}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 8
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{31BF6573-459C-4F94-9605-5EE9177DC4AA}</UGUID><Version>1.9.0019.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-M3VX3</PKey><PID>76487-011-8756772-22484</PID><PIDType>5</PIDType><SID>S-1-5-21-1606980848-854245398-1202660629</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude D505                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A08</Version><SMBIOSVersion major="2" minor="3"/><Date>20050128000000.000000+000</Date></BIOS><HWID>B3023E07018400E2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 18FEB:Dell Inc|18FEB:Microsoft Corporation
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    Saturday, April 10, 2010 3:48 AM

Answers

  • Hello msorry,

    Here is a snippet of your mgadiag report:

    WGA Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-683WD-KMMJG-M3VX3
    Windows Product Key Hash: 9FlKzcVyv0IT7kb0PudyyfWnAiM=
    Windows Product ID: 76487-011-8756772-22484
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {31BF6573-459C-4F94-9605-5EE9177DC4AA}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Right now your Dell Latitude D505 laptop computer has a nongenuine installation of Windows XP Professional installed.  This retail license installation is nongenuine because it was installed with an Invalid Product Key.  Invalid Product Keys are generated by pirating programs called Key Generators, or KeyGens for short.  The product key was never issued by Microsoft, thus it is invalid. 

    Does your Latitiude laptop have a Certificate of Authenticity for some version and edtion of Windows XP affixed to the bottom?  If so, please tell us what version and edition of Windows is on the CoA, and if so, please verify that is has "Dell" printed on the second line.  But, do not post the product key.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Saturday, April 10, 2010 4:27 AM

All replies

  • Hello msorry,

    Here is a snippet of your mgadiag report:

    WGA Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-683WD-KMMJG-M3VX3
    Windows Product Key Hash: 9FlKzcVyv0IT7kb0PudyyfWnAiM=
    Windows Product ID: 76487-011-8756772-22484
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {31BF6573-459C-4F94-9605-5EE9177DC4AA}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Right now your Dell Latitude D505 laptop computer has a nongenuine installation of Windows XP Professional installed.  This retail license installation is nongenuine because it was installed with an Invalid Product Key.  Invalid Product Keys are generated by pirating programs called Key Generators, or KeyGens for short.  The product key was never issued by Microsoft, thus it is invalid. 

    Does your Latitiude laptop have a Certificate of Authenticity for some version and edtion of Windows XP affixed to the bottom?  If so, please tell us what version and edition of Windows is on the CoA, and if so, please verify that is has "Dell" printed on the second line.  But, do not post the product key.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Saturday, April 10, 2010 4:27 AM
  • Yes, the Latitude laptop does have a Certificate of Authenticity for Windows XP Pro on the bottom, - not sure what to look for for the version and edition on the COA, and it does have Dell printed on the second line. 
    Saturday, April 10, 2010 4:40 AM
  • Hello msorry,

    That's good news, because your Latitude is still licensed to run Windows XP Pro.  The next tasks are to acquire the correct installation disc, backup and offload your data, then do a clean installation of XP Pro with the correct disc.

    Please contact Dell to get the needed backup/restore/recovery disc(s):  http://support.dell.com/support/topics/global.aspx/support/dellcare/en/backupcd_form?c=us&cs=19&l=en&s=dhs&redirect=1


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Saturday, April 10, 2010 2:16 PM