Dear Customer,
I'm sorry you have a wrong place posted. This forum is used to post questions about the Microsoft Fix it Center automated troubleshooting tool. But your issue was not relate it", Could you please post your issue to
http://social.microsoft.com/Forums/en/whssoftware/threads that
maybe you can get the right solution soon, thanks for your understanding!
Please Mark as Answered
If this is helpful Or Un-Mark as Answered if it is not helpful.
Best Regards,
Yan Jun