I am trying to install CRM Report Authoring Extension for CRM 2015 on our sql server. I keep getting the error "The computer is running an operating system that Microsoft Dynamics CRM does not support. To install this product, you must upgrade
your computer to a supported operating system. For a complete list of supported operating systes, see the Microsoft Dynamics CRM documentation (http://go.microsoft.com/fwlink/p/?LinkID=510711)."
The link is no longer available, so I looked it up myself. Our SQL server operating system is Windows Server 2012 R2 Standard. This is one of the listed supported operating systems. In fact, I have ensured that all the software necessary
to be in place for the Report Authoring Extension is in place.
Has anyone experienced this problem before, and what can I do to get this software installed? It is necessary to our CRM 2013 upgrade to 2015.
Regards,
Rhonda...
Some further information: our servers are set up in a virtualized environment. But they are set up much the same as our CRM 2013 servers.