When did you pass the exam? Note that it can take up to a week till you can see it on your transcript or download the certificate.
If you cannot see it after a week, please contact you regional support center.
(All this information is also printed on the paper you got after the exam - just checl what is written on the 2nd page ... or is the printout different from country to country? at least in germany we get a printout which shows how good the performance on
different topics was with important information on top like Name, and some numbers.)
With kind regards,
Konrad