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    Dear Microsoft-Supporteam!

     

    I havent activated my winxp prof-version many times, because Im changing hardware once a year, but now its the first time that im stuck. Im using here win xp with sp 3 and windows tells it wont work after three days. I get a white window, so I tried to uninstall explorer 7, but it doesnt work. The last few activation processes I did on the telefonline, but now there is no more window with instructions, only a white area. I have to close the activation-task and genuine advantage says you havent a valid version, but i have xp prof for five years now .... I recently changed motherboard and graficcard ...

     

    Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Not Activated
    Validation Code: 1
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-GD8MK-MWJ26-HKQ9F
    Windows Product Key Hash: Jq0IFM9mUYp9S+VxTNe/J7jNvx8=
    Windows Product ID: 55376-012-4808537-22312
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {81C317E9-D0A2-4CF8-892D-8D081F97AC44}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1_025D1FF3-179-2_025D1FF3-199-3
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 1
    File Exists: Yes
    Version: 1.7.18.7
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: Microsoft
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Standard Edition 2003 - 100 Genuine
    Microsoft Office FrontPage 2003 - 100 Genuine
    Microsoft Office Publisher 2003 - 100 Genuine
    OGA Version: Registered, 1.6.28.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-171-1_025D1FF3-179-2_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: D:\Programme\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{81C317E9-D0A2-4CF8-892D-8D081F97AC44}</UGUID><Version>1.7.0095.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HKQ9F</PKey><PID>55376-012-4808537-22312</PID><PIDType>5</PIDType><SID>S-1-5-21-1708537768-963894560-682003330</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS M2N-SLI DELUXE ACPI BIOS Revision 1502</Version><SMBIOSVersion major="2" minor="4"/><Date>20080331000000.000000+000</Date></BIOS><HWID>166133D701846E7F</HWID><UserLCID>0407</UserLCID><SystemLCID>0407</SystemLCID><TimeZone>Westeuropäische Normalzeit(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120407-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>3F083A736FCD070</Val><Hash>/JcyMihGASWkWiROg9JsYhfesKo=</Hash><Pid>72873-056-8359433-56259</Pid><PidType>1</PidType></Product><Product GUID="{91170407-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office FrontPage 2003</Name><Ver>11</Ver><Val>3A9403448ED45F3</Val><Hash>G5wq6plrgNCRILVrdibtAWfEbRo=</Hash><Pid>73119-761-7064666-55470</Pid><PidType>1</PidType></Product><Product GUID="{91190407-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Publisher 2003</Name><Ver>11</Ver><Val>E7FAD24EEE7DF3</Val><Hash>8Vk2jXthzJzhuyGL7l8Wi1VM3/k=</Hash><Pid>73120-761-7120783-55560</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="11" Result="100"/><App Id="17" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> 

      

     

    In advance

    Greetings from germany

    Tuesday, July 22, 2008 1:59 PM

Answers

  • Blank Activate Windows page in the Windows Product Activation Wizard

    http://support.microsoft.com/kb/314935/en-us

    Tuesday, July 22, 2008 2:24 PM
    Moderator
  • guten Tag  Klotz,

     

    Sounds like Carey hit the nail on the head :-).  Please follow his guidance. Should you need further assistance please try the following.

     

    Cntact a Microsoft customer service representative to activate Windows by phone, follow these steps:

    1.

    Click Start, point to All Programs, point to Accessories, point to System Tools, and then click Activate Windows.

    Or, click the Windows Activation icon in the notification area.

    2.

    Click Yes, I want to telephone a customer service representative to active Windows now.

    3.

    Click Read the Windows Product Activation Privacy Statement, click Back, and then click Next.

    4.

    Follow the steps in the Activate Windows by phone dialog box, and then click Next.

    Note The number appears now and differs based on the location that you select.

    5.

    When activation is completed and you receive the following message, click OK.

    You have successfully activated your copy of Windows.

    More information on how to activate Windows XP at http://support.microsoft.com/kb/307890

    Also you may reference the following site for various telephone activation centers:  http://support.microsoft.com/kb/326851

    After you finish the above steps please restart the computer and try to validate Windows again: http://www.microsoft.com/genuine. Please locate the “Validate Windows” button in the upper right hand corner. Double click on the button and follow the guidance. Were you able to pass Windows Validation successfully? Please post again if you need further assistance. Thank you.

     

    bitte

    Stephen Holm, MS
    WGA Forum Manager

    Tuesday, July 22, 2008 5:41 PM

All replies

  • Blank Activate Windows page in the Windows Product Activation Wizard

    http://support.microsoft.com/kb/314935/en-us

    Tuesday, July 22, 2008 2:24 PM
    Moderator
  • guten Tag  Klotz,

     

    Sounds like Carey hit the nail on the head :-).  Please follow his guidance. Should you need further assistance please try the following.

     

    Cntact a Microsoft customer service representative to activate Windows by phone, follow these steps:

    1.

    Click Start, point to All Programs, point to Accessories, point to System Tools, and then click Activate Windows.

    Or, click the Windows Activation icon in the notification area.

    2.

    Click Yes, I want to telephone a customer service representative to active Windows now.

    3.

    Click Read the Windows Product Activation Privacy Statement, click Back, and then click Next.

    4.

    Follow the steps in the Activate Windows by phone dialog box, and then click Next.

    Note The number appears now and differs based on the location that you select.

    5.

    When activation is completed and you receive the following message, click OK.

    You have successfully activated your copy of Windows.

    More information on how to activate Windows XP at http://support.microsoft.com/kb/307890

    Also you may reference the following site for various telephone activation centers:  http://support.microsoft.com/kb/326851

    After you finish the above steps please restart the computer and try to validate Windows again: http://www.microsoft.com/genuine. Please locate the “Validate Windows” button in the upper right hand corner. Double click on the button and follow the guidance. Were you able to pass Windows Validation successfully? Please post again if you need further assistance. Thank you.

     

    bitte

    Stephen Holm, MS
    WGA Forum Manager

    Tuesday, July 22, 2008 5:41 PM